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    Caching issues keep causing empty screen while first opening on browser daily

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    • Hutjepower_NL
      Hutjepower_NL Dutch Users last edited by

      Since this topic originally opened on June 17th 2020, nothing has changed on playing from the browser.

      Still everyday I need to go to the logout url, give my consent, say that I have an account already so want to login and eventually login to be able to view my slots.

      It feels like this workaround has been accepted as a minor bug which doesn't need to be solved, but it is highly annoying as I need to do this every single day for 2,5 months now.

      Please solve this issue.

      Note: Issues keep popping up on latest version of Google Chrome (Current Version 84.0.4147.135 (Official Build)) on MacOS.

      Hutjepower_NL 1 Reply Last reply Reply Quote 0
      • Hutjepower_NL
        Hutjepower_NL Dutch Users @Hutjepower_NL last edited by

        Anyone? GameBasics or mods?

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        • DerekNgaga
          DerekNgaga English Users last edited by

          heelelele

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          • SpecialOne
            SpecialOne last edited by

            We have no other issues like the one you're reporting, so it should be a local issue!

            The issue we've is with OSM no longer be supported by older browsers, but on those, there's nothing users can do to make it work!

            Do you use ad blockers or any other extension that may be denying the cache update?

            Have you tried with other browsers?

            "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

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            • Hutjepower_NL
              Hutjepower_NL Dutch Users last edited by

              Hi SpecialOne, gave it a few days, but still keeps on happening. Uninstalled some Chrome extensions, but keeps occurring. Even on different MacBooks. A computer restart will cause the empty screen to popup again and go to the logout url manually again. Am on latest Chrome version, also tried latest Safari version, but same issue.

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              • SpecialOne
                SpecialOne last edited by SpecialOne

                We really can't reproduce it 😞

                Have you tried with other browsers?

                We've just set a new build live, maybe with the 'forced' cache update due to new data it solves the problem for you!

                "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

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                • Hutjepower_NL
                  Hutjepower_NL Dutch Users last edited by

                  Nope, unfortunately not... Maybe trying Internet Explorer will resolve the issue 🙈

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