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App problem

Scheduled Pinned Locked Moved Support
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  • JetonT.J Offline
    JetonT.J Offline
    JetonT.
    English Users
    wrote on last edited by
    #1

    Hello. Im not sure if Im only one with this problem but it has started before two days when I received the new update. The problem is I can't open the app because it just keeps loading and never opening. The ball in the bottom right just spins, spins, without ending. When I clear data it works, I can open it but right after I close the game, it happens again. Ive tried with 3 different internet providers to connect but its same result, just keeps loading forever. I would also like to hear if someone else has this problem in last two days.

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    • SpecialOneS Offline
      SpecialOneS Offline
      SpecialOne
      wrote on last edited by
      #2

      Which App are you talking about? iOS or Android App?

      If Android have you tried to clear your App data?

      "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

      JetonT.J 1 Reply Last reply
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      • SpecialOneS SpecialOne

        Which App are you talking about? iOS or Android App?

        If Android have you tried to clear your App data?

        JetonT.J Offline
        JetonT.J Offline
        JetonT.
        English Users
        wrote on last edited by
        #3

        @specialone I got android and yes as I said when I cleared data it worked, but when I closed the app, it happened again and I had to clear data everytime I wanted to open the app. I just got home from work and for now looks fine, hopefully won't happen again. Thank you.

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        • SpecialOneS Offline
          SpecialOneS Offline
          SpecialOne
          wrote on last edited by
          #4

          If this happens again, please try to filter it as much as possible since these kind of problems may occur due to:

          • Network filterings (switch it from Wifi connection to mobile data)
          • Adblockers or any other security software to protect privacy....

          "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

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          • SpecialOneS SpecialOne locked this topic on
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