oops something went wrong with launching OSM. Please comeback later
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Hi I can't seem to login into the app anymore as I get this message while the game launches
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Hi I can't seem to login into the app anymore as I get this message while the game launches
wrote on 16 Jun 2022, 14:32 last edited by@lollodebe_97 Hi mate,
could you please clear the cache and cookies, including all data, from your App and see it again...
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@lollodebe_97 Hi mate,
could you please clear the cache and cookies, including all data, from your App and see it again...
@lirind Hey mate, thanks for the reply. After a couple of tries, it still does not work. What I noticed, is that the app would only load if I put it in the holland server. However, when I try to log in with my username and password it tells me that my manager name or password is incorrect. I think that happens because my details are registered under the "world" not "Holland" server. Let me know what you think.
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@lirind Hey mate, thanks for the reply. After a couple of tries, it still does not work. What I noticed, is that the app would only load if I put it in the holland server. However, when I try to log in with my username and password it tells me that my manager name or password is incorrect. I think that happens because my details are registered under the "world" not "Holland" server. Let me know what you think.
@Lirind I'm on IOS 15.5
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I had the same issue. The only thing that fixed it is going to settings and changing my region to Dutch instead of World. Idk what that affects exactly but at least I can load the game now.
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I had the same issue. The only thing that fixed it is going to settings and changing my region to Dutch instead of World. Idk what that affects exactly but at least I can load the game now.
@jordan-serban Ok so here's the thing now. I can't log in to my account because "your manager name or password is incorrect," but I've triple checked that my info is correct. Could it be that changing the region to Dutch while my account is in the World region means it doesn't recognize me? Do I have to make a new account? I really don't want to because I've had this account since 2015.
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@jordan-serban Ok so here's the thing now. I can't log in to my account because "your manager name or password is incorrect," but I've triple checked that my info is correct. Could it be that changing the region to Dutch while my account is in the World region means it doesn't recognize me? Do I have to make a new account? I really don't want to because I've had this account since 2015.
wrote on 13 Jul 2022, 13:13 last edited by@jordan-serban Just change it back to world
There are two OSM worlds:
- Dutch - Everyone can play in there, but it's mainly for BeNeLux Players
- World - With more than 1M daily active players all around the world
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@jordan-serban Just change it back to world
There are two OSM worlds:
- Dutch - Everyone can play in there, but it's mainly for BeNeLux Players
- World - With more than 1M daily active players all around the world
@specialone Yes I have tried that, but when I change it back to World, I get the error again and I don't even reach the login page.
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@specialone Yes I have tried that, but when I change it back to World, I get the error again and I don't even reach the login page.
wrote on 13 Jul 2022, 14:14 last edited by@jordan-serban 99% of the times, this is because users/devices had a previous account and they were locked/deleted.
You need to contact us via support by filling in a ticket so we can remove link to previous account. We'll be needing you to provide previous account name!
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S SpecialOne locked this topic on 15 Feb 2023, 18:36