Can not log in via Apple
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I ask the support to check and help me.
I can only play OSM via the web version. Via Apple, unfortunately, I always get an error only when I try to install and log in. -
I ask the support to check and help me.
I can only play OSM via the web version. Via Apple, unfortunately, I always get an error only when I try to install and log in. -
@dancing-toast Can you please help me??
@dancing-toast I'm in the right place with Support, aren't I? Unfortunately, there is no feedback from support yet. Do they not take care of my problem?
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@SpecialOne Mr. Albino Costa. I had already written to them some time ago about my problem. Unfortunately they do not answer either? I thought that you can help managers when they have problems with this game.
I would appreciate it if we could continue to clarify the problem via PM. -
@dancing-toast I'm in the right place with Support, aren't I? Unfortunately, there is no feedback from support yet. Do they not take care of my problem?
@dancing-toast same probleem here
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I'll assume that you guys have installed the most recent version of the game.
Assuming that you get this error even before you log in, this means 99% of the times that there's another account linked to the device or to apple ID.
In both situations you have to contact our support directly here. Fill in as much data as possible and on description include the account that was linked to device or apple id so we can remove association.
If that's not the case, please include also device model and OS version.Doublecheck your manager name, most of the times support is delayed due to typos on manager names!
Fill everything in English
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S SpecialOne locked this topic on
