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something went wrong etc

Scheduled Pinned Locked Moved Support
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  • Balgor2B Offline
    Balgor2B Offline
    Balgor2 English Users
    wrote on last edited by
    #1

    Something went wrong we refresh the page to solve the problem. So make sure that it works and dont put the problem with me as now i cant play for days. This is at OSM,nl

    2nd problem i had a facebook account at OSM.com wich dont work so i try to make a new one, but my email is alreadfy in use. Is it in use by the FB accpunt? I just dont get it why all is so dificult and you dont let me chose things myself.

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  • SpecialOneS Offline
    SpecialOneS Offline
    SpecialOne
    wrote on last edited by
    #2

    Hi,

    We're sorry that you're facing problems when playing OSM... let's try to understand the reasons and solve them so you can enjoy OSM again.

    Something went wrong we refresh the page to solve the problem. So make sure that it works and dont put the problem with me as now i cant play for days. This is at OSM,nl

    99.9% of the times, this is due to browser settings that doesn't clear temp files. Cleaning them manually should solve it. You can confirm it by trying to log on a different device.

    2nd problem i had a facebook account at OSM.com wich dont work so i try to make a new one, but my email is alreadfy in use. Is it in use by the FB accpunt? I just dont get it why all is so dificult and you dont let me chose things myself.

    Which account are we talking about? What's the reason why the account doesn't work? Locked? Deleted? Other?
    Problem with e-mail... well, if the e-mail is set on ana active account it can only be removed by user himself, by logging on the account and remove the mail.

    You can find out in which account e-mail is set by following the Forget pass feature and use mail address instead of login/manager name.

    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

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  • Balgor2B Offline
    Balgor2B Offline
    Balgor2 English Users
    wrote on last edited by
    #3

    I used the email for my FB login and that dont work so how to remove it?

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