Request on Support OSM Web*

[Aquapool]

I have submit a request have more 7 days about insult and till now no response..

[Majstor Matt]

@Aquapool Sorry to hear but taht expected, customer support is at its lowest level ever in this game, considering the comunication and replies we have here on forums.. so no other way than being patient..

[jiorji]

@Aquapool well i have reported someone for multi account cheating but still no response from them. if this continuous i will stop playing

[jasiuk88]

@jiorji same problem I had... I dont know what going on but before moderator from each country had some power... now all transfered to "server" and it doesnt work

[Bembelmän]

Our experience from our 3 crews is that many reports of insults were unfortunately not punished by those responsible. Maybe some times the OSM chat of the managers was blocked for a period of time, but in most cases the managers could still play OSM and nothing happened.

The response time to our reports was also very long in most cases, on queries about their decision, there was often no further response from those responsible.

Our impression is therefore also that no consistent action is taken against insults... Unfortunately. Either there is a zero tolerance policy, as those responsible themselves always formulate it, or you can leave it alone. Everything else makes no sense. Sad but true.