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  3. Request on Support OSM Web*

Request on Support OSM Web*

Scheduled Pinned Locked Moved Support
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  • AquapoolA Offline
    AquapoolA Offline
    Aquapool
    English Users
    wrote on last edited by
    #1

    I have submit a request have more 7 days about insult and till now no response..

    Screenshot_20230105_174849_com.android.chrome.jpg

    Majstor MattM jiorjiJ 2 Replies Last reply
    1
    • AquapoolA Aquapool

      I have submit a request have more 7 days about insult and till now no response..

      Screenshot_20230105_174849_com.android.chrome.jpg

      Majstor MattM Offline
      Majstor MattM Offline
      Majstor Matt
      wrote on last edited by
      #2

      @Aquapool Sorry to hear but taht expected, customer support is at its lowest level ever in this game, considering the comunication and replies we have here on forums.. so no other way than being patient..

      alt text
      🥉 OSM Nations Cup 2021 - 3rd place (Croatia)
      Crew: Proud to be Croat

      1 Reply Last reply
      1
      • AquapoolA Aquapool

        I have submit a request have more 7 days about insult and till now no response..

        Screenshot_20230105_174849_com.android.chrome.jpg

        jiorjiJ Offline
        jiorjiJ Offline
        jiorji
        English Users
        wrote on last edited by
        #3

        @Aquapool well i have reported someone for multi account cheating but still no response from them. if this continuous i will stop playing

        jasiuk88J 1 Reply Last reply
        0
        • jiorjiJ jiorji

          @Aquapool well i have reported someone for multi account cheating but still no response from them. if this continuous i will stop playing

          jasiuk88J Offline
          jasiuk88J Offline
          jasiuk88
          wrote on last edited by
          #4

          @jiorji same problem I had... I dont know what going on but before moderator from each country had some power... now all transfered to "server" and it doesnt work 😞

          'Najpierw cię ignorują, potem się z ciebie śmieją później z tobą walczą, a na końcu wygrywasz"

          Ghandi

          BembelmänB 1 Reply Last reply
          0
          • jasiuk88J jasiuk88

            @jiorji same problem I had... I dont know what going on but before moderator from each country had some power... now all transfered to "server" and it doesnt work 😞

            BembelmänB Offline
            BembelmänB Offline
            Bembelmän
            wrote on last edited by
            #5

            Our experience from our 3 crews is that many reports of insults were unfortunately not punished by those responsible. Maybe some times the OSM chat of the managers was blocked for a period of time, but in most cases the managers could still play OSM and nothing happened.

            The response time to our reports was also very long in most cases, on queries about their decision, there was often no further response from those responsible.

            Our impression is therefore also that no consistent action is taken against insults... Unfortunately. Either there is a zero tolerance policy, as those responsible themselves always formulate it, or you can leave it alone. Everything else makes no sense. Sad but true.

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