No coins received?
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Hi,
Last few days i bought coins several times with creditcard (as i always do). But payment has completed, but no coins are given. Could you please check?At least 8feb and 10feb 9.99 and 24.99.
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Hi,
Can't find any attempt on 8th and the attempt on 10th was a different amount.
Are you sure it was this account and not a world account?
"Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill
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@SpecialOne No i only play on Dutch server. I have bought two times these special offer orange coloured packs, using my mobile. Just like i always do (when there are special offers).
My credit card is showing payments, my phone says transaction completed. But when i go back to osm it says OEPS. Er heeft zich een onbekende fout voorgedaan. (an unknown error has occured).My credit card info says payments/booking on 8feb 24,99. apple.com/bill itunes.com irl
... and a few hours ago 10feb the amount of 9,99. apple.com/bill itunes.com ie
For your info, the same sort of payements i had in dec (24th, 31st), that were purchases that went fine.
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@SpecialOne 10th is today, perhaps that is not visible on my credit card yet. I bought that 1700 BC jersey pack for 16,99. Again i thing the payment had been done, but no coins recieved.
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@SpecialOne Do you know what may have occured?
For now i don't want to try again because it fails over and over again, while money keeps get written of of my bankaccount.I hope i can be helped.
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I just can't find any traces of your payments on our system
Can you please fill in a ticket?
To speed it up, please add as much info as possible when filling it and don't forget to include payment proofs
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S SpecialOne locked this topic on
