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  1. Home
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  3. OSM App on iOS bugs

OSM App on iOS bugs

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  • S SpecialOne
    18 May 2023, 14:22

    We've no other reports about issues with OSM being slow, only you two.

    Everything points to problems on your end. Have you tried to completely remove OSM app, and install it again? Did you check if you've other apps causing the whole phone to be slow and you only notice it on OSM?

    M Offline
    M Offline
    M Vaswani
    English Users
    wrote on 1 Jun 2023, 15:02 last edited by
    #16

    @SpecialOne

    I seem to be having the problem with iPhone as well.
    Around the same time period as described by @Ado-Hackovic too.

    iOS version 16.2
    OSM version 4.12.10

    The app particularly glitches around the game simulation time window (from about an hour before the simulation of the game). It works fine during the rest of the day.

    The glitch causes the app to

    1. load slowly,
    2. crash while opening,
    3. not be able to receive inputs while updating tactics sliders
    4. Take a lot of time to buy players, change formations, or update players in line up.

    After the simulation, everything seems to work fine.

    The issue is specific to iPhone. The game works fine on my 5 yr old Android!
    Also, the overall graphics and gameplay of the iPhone app are slower compared to the Android version, in general and across the entire day. (What this means is longer time to open slots, or for buying players during transfer frenzy events).

    From my discussion with other players, it seems that players in some regions tend to face this issue (India, UK particularly), while some don't (Turkey), but I could be incorrect here. I do know that the Turkey version of the iPhone app looks different.

    Request the app support team to please look into this.
    I have already uninstalled the app, cleared its data on my phone and redownloaded it but it's been of little help.

    Thanks
    Parth

    Indian U21 Team Captain

    1 Reply Last reply
    0
    • S Offline
      S Offline
      SpecialOne
      wrote on 1 Jun 2023, 15:41 last edited by SpecialOne 6 Jan 2023, 16:20
      #17

      We've set live a new version V4.12.10 that ould have a better performance.

      There's a minor issue with it, that may stop you from logging. We're sending a new version to apple, but it may take some time to approve.

      If you face problems logging in, please do the following steps:
      IMPORTANT NOTE: Don't do this if you didn't secured your account!!!

      • Force close OSM app (minimize is not enough)
      • On Settings, pick OSM and change world to NL
      • Start OSM
      • Force close OSM app (minimize is not enough)
      • On Settings, pick OSM and change world to World
      • Start OSM

      @M-Vaswani The version you're playing is V4.12.9 πŸ‘

      "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

      V 1 Reply Last reply 1 Jun 2023, 17:53
      1
      • S SpecialOne
        1 Jun 2023, 15:41

        We've set live a new version V4.12.10 that ould have a better performance.

        There's a minor issue with it, that may stop you from logging. We're sending a new version to apple, but it may take some time to approve.

        If you face problems logging in, please do the following steps:
        IMPORTANT NOTE: Don't do this if you didn't secured your account!!!

        • Force close OSM app (minimize is not enough)
        • On Settings, pick OSM and change world to NL
        • Start OSM
        • Force close OSM app (minimize is not enough)
        • On Settings, pick OSM and change world to World
        • Start OSM

        @M-Vaswani The version you're playing is V4.12.9 πŸ‘

        V Offline
        V Offline
        Vincent Ado Kompany
        wrote on 1 Jun 2023, 17:53 last edited by
        #18

        @SpecialOne

        since i updated the app i can't get into OSM at all

        TOP G
        Nagelsmann on fire πŸ”₯πŸ”₯πŸ”₯πŸ”₯
        Tari Gamad πŸ”žπŸ“ŒπŸ’¦

        V 1 Reply Last reply 2 Jun 2023, 07:26
        0
        • N Offline
          N Offline
          navarrrossssa
          English Users
          wrote on 1 Jun 2023, 18:52 last edited by
          #19

          when I open the app I have a problem that sais: There was a problem starting OSM. Try again later."
          what can I do?

          A H I 3 Replies Last reply 1 Jun 2023, 19:45
          0
          • N navarrrossssa
            1 Jun 2023, 18:52

            when I open the app I have a problem that sais: There was a problem starting OSM. Try again later."
            what can I do?

            A Offline
            A Offline
            ayyadhussain1
            English Users
            wrote on 1 Jun 2023, 19:45 last edited by
            #20

            @navarrrossssa me too! This problem started for me after the last Update.

            N 1 Reply Last reply 1 Jun 2023, 20:11
            2
            • A ayyadhussain1
              1 Jun 2023, 19:45

              @navarrrossssa me too! This problem started for me after the last Update.

              N Offline
              N Offline
              nielssie2_NL
              Dutch Users
              wrote on 1 Jun 2023, 20:11 last edited by
              #21

              @ayyadhussain1
              Same here

              1 Reply Last reply
              0
              • N navarrrossssa
                1 Jun 2023, 18:52

                when I open the app I have a problem that sais: There was a problem starting OSM. Try again later."
                what can I do?

                H Offline
                H Offline
                Hakimi Fouad
                English Users
                wrote on 1 Jun 2023, 22:13 last edited by
                #22

                @navarrrossssa

                Me too

                1 Reply Last reply
                0
                • B Offline
                  B Offline
                  BresolGamePlays
                  English Users
                  wrote on 1 Jun 2023, 22:47 last edited by
                  #23

                  Hi!!! I can’t enter in the game and I don’t know why!!! Every time I try log-in OSM, a message saying β€œerror on server, please try again after” stay in the scream.
                  I’ve already disconnected the wifi, reset my cellphone, remove and install the app again and nothing works!!
                  Please correct this problem soon…

                  1 Reply Last reply
                  0
                  • J Offline
                    J Offline
                    jacobeta
                    Spanish Users
                    wrote on 2 Jun 2023, 01:41 last edited by
                    #24

                    I think There is a bug, the bug consist that when i try to enter the game it appears me an alerta that says"something went wrong when logging in. come back later please” and i don’t know How to solve it.pleaseee helpppppp i have an important match

                    S 1 Reply Last reply 2 Jun 2023, 05:06
                    0
                    • T Offline
                      T Offline
                      Thi25ago
                      wrote on 2 Jun 2023, 03:30 last edited by
                      #25

                      When trying to enter the game an error alert appears. It says that something happened and try again later.
                      Any solutions?
                      Thanks

                      1 Reply Last reply
                      0
                      • T Offline
                        T Offline
                        ThisIsRad
                        English Users
                        wrote on 2 Jun 2023, 03:33 last edited by
                        #26

                        Same for me! I think everyone is experiencing the same thing. Glad I’m not the only one.

                        1 Reply Last reply
                        0
                        • J jacobeta
                          2 Jun 2023, 01:41

                          I think There is a bug, the bug consist that when i try to enter the game it appears me an alerta that says"something went wrong when logging in. come back later please” and i don’t know How to solve it.pleaseee helpppppp i have an important match

                          S Offline
                          S Offline
                          Splitzeri
                          English Users
                          wrote on 2 Jun 2023, 05:06 last edited by
                          #27

                          @jacobeta same for me, I can’t enter the game from about 20h now! I dont know what is going on

                          1 Reply Last reply
                          0
                          • S Offline
                            S Offline
                            Szabi7
                            English Users
                            wrote on 2 Jun 2023, 05:40 last edited by
                            #28

                            When trying to enter the game an error alert appears. It says that something happened and try again later.
                            Any solutions?
                            Thanks

                            A 1 Reply Last reply 2 Jun 2023, 05:53
                            1
                            • D Offline
                              D Offline
                              david_viana111
                              English Users
                              wrote on 2 Jun 2023, 05:52 last edited by
                              #29

                              Re: HELP

                              When trying to enter the game an error alert appears. It says that something happened and try again later.
                              Any solutions?
                              Thanks

                              1 Reply Last reply
                              0
                              • S Szabi7
                                2 Jun 2023, 05:40

                                When trying to enter the game an error alert appears. It says that something happened and try again later.
                                Any solutions?
                                Thanks

                                A Offline
                                A Offline
                                akrep053
                                English Users
                                wrote on 2 Jun 2023, 05:53 last edited by
                                #30

                                @Szabi7 I have that same problem

                                1 Reply Last reply
                                0
                                • A Offline
                                  A Offline
                                  AleRam99
                                  Italian Users
                                  wrote on 2 Jun 2023, 07:03 last edited by
                                  #31

                                  The same for my iPhone 14

                                  1 Reply Last reply
                                  0
                                  • K Offline
                                    K Offline
                                    Kingnilo_NL
                                    Dutch Users
                                    wrote on 2 Jun 2023, 07:26 last edited by
                                    #32

                                    Same issue over here

                                    1 Reply Last reply
                                    0
                                    • V Vincent Ado Kompany
                                      1 Jun 2023, 17:53

                                      @SpecialOne

                                      since i updated the app i can't get into OSM at all

                                      V Offline
                                      V Offline
                                      Vincent Ado Kompany
                                      wrote on 2 Jun 2023, 07:26 last edited by
                                      #33

                                      @Ado-Hackovic said in OSM App on iOS bugs:

                                      @SpecialOne

                                      since i updated the app i can't get into OSM at all

                                      I still can not enter the game on app

                                      TOP G
                                      Nagelsmann on fire πŸ”₯πŸ”₯πŸ”₯πŸ”₯
                                      Tari Gamad πŸ”žπŸ“ŒπŸ’¦

                                      1 Reply Last reply
                                      0
                                      • H Offline
                                        H Offline
                                        HordeSaSjevera_NL
                                        Dutch Users
                                        wrote on 2 Jun 2023, 08:08 last edited by
                                        #34

                                        Can not log in in the mobile app. I get an error message with try again later..

                                        B 1 Reply Last reply 2 Jun 2023, 08:11
                                        0
                                        • H HordeSaSjevera_NL
                                          2 Jun 2023, 08:08

                                          Can not log in in the mobile app. I get an error message with try again later..

                                          B Offline
                                          B Offline
                                          Bernardino Jesus
                                          Portuguese Users
                                          wrote on 2 Jun 2023, 08:11 last edited by
                                          #35

                                          @HordeSaSjevera_NL i have the same problem

                                          1 Reply Last reply
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