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Tapjoy refused to give me BC

Scheduled Pinned Locked Moved Support
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  • MarkusRW5M Offline
    MarkusRW5M Offline
    MarkusRW5 English Users
    wrote on last edited by MarkusRW5
    #1

    Hi Team,

    during the last event where double Bosscoin were offered, I installed an app via the Tapjoy tile on my android. I finished Level 100 in the game and were waiting for my Bosscoin (222+165+54) * 2 = 882.

    Due to i don't get the BC, I contacted their Support (Ticket: 29088016). They told me, that "app install is not attributed to Tapjoy. Since the advertiser has made this decision, we will not be able to award your device for this offer."

    I did what you expect from me to receive about 800 Bosscoin, and then, 2 days after installing the app, the app is no more supported...

    How do i now get my 882 Bosscoin i earned with the game?
    (I can provide screenshots of the progress in game and the status in the App.).

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  • SpecialOneS Offline
    SpecialOneS Offline
    SpecialOne
    wrote on last edited by
    #2

    Hi,

    We're sorry about this. I'm gonna ask internally if there's anything we can do to help you....

    I'll let you know more as soon as I know more 👍

    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

    MarkusRW5M 2 Replies Last reply
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  • MarkusRW5M Offline
    MarkusRW5M Offline
    MarkusRW5 English Users
    replied to SpecialOne on last edited by
    #3

    @SpecialOne hi, any progress?
    Thanks Markus

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  • MarkusRW5M Offline
    MarkusRW5M Offline
    MarkusRW5 English Users
    replied to SpecialOne on last edited by
    #4

    @SpecialOne something new? 😀

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  • SpecialOneS Offline
    SpecialOneS Offline
    SpecialOne
    wrote on last edited by
    #5

    Sorry.... 😞 Still no news from them abot this issue!

    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

    MarkusRW5M 1 Reply Last reply
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  • MarkusRW5M Offline
    MarkusRW5M Offline
    MarkusRW5 English Users
    replied to SpecialOne on last edited by
    #6

    @SpecialOne and now? 😞

    MarkusRW5M 1 Reply Last reply
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  • MarkusRW5M Offline
    MarkusRW5M Offline
    MarkusRW5 English Users
    replied to MarkusRW5 on last edited by
    #7

    nothing, as expected...

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