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Can't access through the app

Scheduled Pinned Locked Moved Support
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  • S Offline
    S Offline
    santamaria_55 English Users
    wrote on last edited by
    #1

    I can only access through google, the app says something went wrong when entering. What can I do?

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  • LirindL Offline
    LirindL Offline
    Lirind
    wrote on last edited by
    #2

    Hi mate,

    Did you already tried clearing the cookies and cache, including all data, of the App?

    "Peace cannot be kept by force; it can only be achieved by understanding" - Albert Einstein | "There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle” - Albert Einstein | "Learning by making mistakes and not duplicating them is what life is about." - Lindsay Fox | "Everyone makes mistakes in life, but that doesn’t mean they have to pay for them for the rest of their life."

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  • S Offline
    S Offline
    santamaria_55 English Users
    wrote on last edited by
    #3

    No mate, how can i do that? thanks bro

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  • SpecialOneS Offline
    SpecialOneS Offline
    SpecialOne
    wrote on last edited by
    #4

    Hi,

    Did you had other account logged on that device before? If so, please contact support providing old account manager name. This way account link with device can be removed.

    If you never had an account before, make sure you're logging on correct version.

    If none of the above, please contact support and you'll be asked some other things so help can be provided accordingly.

    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

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  • SpecialOneS SpecialOne locked this topic on

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