Problem with achievements (please answer)

  • English Users

    No one reply so I will write again...

    I finished my season with Stoke City on 4., but my objective was 9.
    Also I recieve award of 25 wins in row, great season, objective done and maybe two more things....and they tell me that I earn maybe 350 coins (im not sure, maybe less, maybe more)
    I click on it, and they tell me " oh, something is wrong"
    AND I DIDN'T GET ANY COINS, 0 COINS for wonderfull season with Stoke.
    Please answer and help me
    Best regards


  • @Lukatelli-Gabrinho Hi, welcome.

    If you want to report a bug then you need to fill in this template
    Bug Report Template:
    At this moment we've got 5 different versions on which users can login to OSM:

    Website (PC or mobile device)
    Android App
    iOS App (iPhone)
    iOS App (iPad)
    🔸 All bugs should be reported using the following basic guidelines.

    Login: (Login of the user with the bug)
    Account: (Slot1, Slot2, Slot3, Slot4)
    League number: (not mandatory if you don't know how to find it)
    Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs)
    Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) ***
    Screenshots: (Full screen - URL and time should be presented)
    Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error)

    ***For bugs related with the full website and Facebook versions, please add:

    ***For bugs related with the Android App and iOS App versions, please add:
    App Version:
    Brand/type device:
    OS version:

  • We're investigating this problem with achievements!

    We're able to track back if you are eligible to claim this achievement, so don't worry if it takes some time for us to help you!

    If your problem isn't fixed in a couple weeks, please report it back. We'll try to minimise as much as possible the time to fix it!