Skip to content

Support

We're here to help you with questions and bugs. ENGLISH ONLY!

4.7k Topics 26.9k Posts
  • not getting payout from knockout royale

    Locked
    2
    0 Votes
    2 Posts
    118 Views
    FC Eddie_NLF
    @DaMonke Hi there, Payout from Knockout Royale could take a little while. If you still didn't receive the Bosscoins then you will have to contact our customer support at https://support.onlinesoccermanager.com/hc/en-us
  • Account löschen.

    Locked
    2
    0 Votes
    2 Posts
    150 Views
    FC Eddie_NLF
    No idea what this is about, but I guess the topic can be closed then
  • Boss coins Error

    Moved
    2
    1
    0 Votes
    2 Posts
    132 Views
    FC Eddie_NLF
    @Skilodinho Hi there, You can only claim the Bosscoins for the first time you have reached a new Division. If you already got to Division 6 before, you have already claimed them back then. When you drop to Division 5 and then get back to Division 6, you won't be able to claim them again.
  • Lost many accounts

    Locked
    3
    0 Votes
    3 Posts
    165 Views
    FC Eddie_NLF
    @Skilodinho Hi there, As @JAY-ZO mentioned, you are only allowed to have one account per World (one on Dutch version and one on the international version of OSM).
  • Pre- matches training camps

    Locked
    2
    0 Votes
    2 Posts
    89 Views
    FC Eddie_NLF
    @rado-kochas Hi there, That's because they first used a secret training before going on training camp. The secret training masks it and thus you do not receive a pre-match notification about the training camp.
  • League and champions league uptades

    Locked
    3
    0 Votes
    3 Posts
    470 Views
    FC Eddie_NLF
    @Muhammed-Ali-Reigns Hi there, It takes time to update the leagues. That will happen once every month. I'm sure the Champions League will soon see an update to the current season. Because updating leagues and creating tournaments takes time to implement them, there is always a chance that some real-world tournaments won't be added to OSM. It's up to the team which tournaments they will implement and which they don't.
  • My Knockout royal rewards!!!!

    Locked
    3
    0 Votes
    3 Posts
    1k Views
    FC Eddie_NLF
    @mehdifll Hi there, Good to hear. I will close your topic then.
  • early goals

    1
    0 Votes
    1 Posts
    152 Views
    No one has replied
  • Sell Player Problem

    Locked
    3
    0 Votes
    3 Posts
    230 Views
    SpecialOneS
    Hi, Selling players is a matter of probability that takes into account value and increase percentage. The higher these two factors the harder to sell. It's only error when no one sells and CPU players price doesn't decrease!
  • Creating League in diffrent country

    Locked
    2
    0 Votes
    2 Posts
    123 Views
    SpecialOneS
    Hi, Yes they can, you just need to invite or share league name/nr with them and they use the search feature. They can aso find it y checking your profile. You can even set your simulation time to a time that can suites you all. If servers are not full, you'll have league created at your referred time
  • Plz help

    Locked
    2
    0 Votes
    2 Posts
    104 Views
    SpecialOneS
    Hello, Yes you can and you should. Having more than one account is not allowed on OSM. Setting an e-mail on your OSM account will allow you to set/reset your account password and then you can log on any device with your OSM account details
  • Training not available?

    3
    1
    0 Votes
    3 Posts
    382 Views
    ciofrancC
    Yes, this warning has been present when we accessed the training section for the last two days. It's been updated. Nothing has changed.
  • Can't acces login

    Locked
    4
    0 Votes
    4 Posts
    197 Views
    SpecialOneS
    You're welcome. 90% of Web issues are due to browsers cache... clear it every time you find something weird. 9% are due to ad-blockers and anti-virus and the remaining 1% are real bugs
  • New season help

    Locked
    2
    1
    0 Votes
    2 Posts
    134 Views
    SpecialOneS
    Hi, You're ok to 'leave' early and not wait for league reset. This was something users were requesting for quite some time and now it's implemented. Results are added to user profile after simulation and users are free to leave at any time after last match been played and no resignations are added. Enjoy this chance to start a new league faster than before
  • -_- I resigned unintentionally

    Locked
    2
    0 Votes
    2 Posts
    87 Views
    SpecialOneS
    Sorry, but that's not possible
  • ikik

    Locked
    2
    0 Votes
    2 Posts
    266 Views
    DE XRISTD
    @adam-mouhtat said in ikik: jjjjjjjjjjjjjjjjjjjjjjj Spamming is not allowed...next time you will be banned...
  • 2 Votes
    9 Posts
    1k Views
    mcfc_uaeM
    @SpecialOne I don’t know why until now we not get any information and answer
  • Can't watch videos on laptop

    2
    1
    0 Votes
    2 Posts
    430 Views
    SirFearlessS
    The reason for this, is that the issue needs to be solved by the company of the adplayer.
  • osm's shitty algorithm

    2
    1
    0 Votes
    2 Posts
    202 Views
    SirFearlessS
    in football, anything is possible
  • iOS | Can't start App - "Oops - Something went wrong"

    4
    0 Votes
    4 Posts
    696 Views
    SpecialOneS
    We've no way to find out which account you had before. If your last login on OSM was more than 3 years ago, account was permanently deleted and it's not possible to recover. Same, if you deleted accunt or account was locked due to breach of OSM terms. If any of the above happened, turning off gamecentre and/or reinstall App should do the trick and you can start OSM again. Then you can log on this account by selecting the login option