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We're here to help you with questions and bugs. ENGLISH ONLY!

4.5k Topics 26.3k Posts
  • Team resign without resigning

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    Balgor2B
    Same happened to me, they will not do anything about it.
  • Please give my bc

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    DE XRISTD
    @mehmet-alp-celep Hello mate...please make a ticket here >>> https://support.onlinesoccermanager.com/hc/en-us Use as much information you can for your problem....
  • Different accounts while both connected to facebook on mobile and browser

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    SpecialOneS
    Hi, You created this second account on World. It's not possible to merge them. If you want to maintain the NL one, you can/should delete the one you just created on worlkd and log on the Dutch version of the game to log on the correct one!
  • i can't buy the special offer and explorer is not working

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  • Crew has wrong Nationality

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    SpecialOneS
    Hi, You can adjust Crew Nationality on both OSM Apps (iOS and Android). On Web it's not yet implemented, should be soon. In the meantime you can do as suggested by manager @Pondboy_NL by adjusting your Nationality on Web, crew Nationality was implemented to be same as Crew President, or you (or a Crew captain) change it on App
  • [BUG] Re-rolled result lol?

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    SpecialOneS
    Hi, Results are not altered when you press skip. What happens most of the times, is that data wasn't fully updated from server and you were watching info from previous match on match experience. When you pressed skip, it just checked server to get final result and it updated data. I'm pretty sure that if you 'force' a refresh by going back to career and get in again and review the match, you'll get the correct resume on match experience!
  • Incorrect Account

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    SpecialOneS
    Hi, Please fill in a ticket on support Provide all the info necessary to make it easier for us to help you the fastest possible. Don't forget to make it clear which account you want to use. It would be helpfull if you delete the othe(s) first, since you're only allowed to play with one.
  • Boss coin bug

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  • Club money gone after swapping during match

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    SpecialOneS
    Hi, Please try to clear your temporary files! NOTE: Most of the times CTRL + F5 is enough
  • Paid Boss coind but havent uploaded and error!

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  • Missing Purchasing boss coin

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    SpecialOneS
    As Eddie mentioned, these issues are handled directly with support via tickets. You've to be patient and wait a bit!
  • Technical problem

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    SpecialOneS
    Money increases when we sell a player, but it also decreases when we buy a player. No bug in here!
  • Techical problem

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    SpecialOneS
    When does this error happens? Before or after login?
  • Scout problems

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    SpecialOneS
    And.... it's fixed and the fix is live already!
  • Incorrect Boss Coin Display

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    SpecialOneS
    Hi This is not a bug. Shwing it like this means that you don't have enough CFs neither BCs for any of the solutions, so we show 'the standard' transfer option. Sending you to the shop it will let you know that the only way to buy this player is if you buy BCs. If it was possible to buy the player with any cpmbination of CFs and BCs available to you, it wouldhave been presented the option with the maximum BCs available and complemented with BCs.
  • Problem with account

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    SpecialOneS
    Hi, Have you checked your SPAM folder? Some times reset pass e-mail ends up on spam folder. If you checked and it's not there, then have you tried to request a password reset using your manager name or mail address? My advice is that you try with both We're currently implementing the account delete option on Android app, so if all goes as planned it should be available on next release. All accounts deleted by users are permanently deleted after 90 days (we'll be reducing it to 30 days soon) and all data related with those accounts is removed from our DBs. If the reason why you want to delete your account is because you want to create a new one and be able to use same manager name, then you won't be able to create it before 90 (later will be 30) days. If the idea is to link it to same google/apple/fb/e-mail, then you should remove them from your current account before delete it! To do it you need to do it on settings. [image: 1666172077908-13f941e7-bbff-401d-add8-63134b4f73b1-image.png]
  • [BUG] Anchor to special player does not work

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    SpecialOneS
    Hi and thanks for your report. I've forwarded it to the developpers
  • Can computers training camp you?

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    DE XRISTD
    @bembelmän Thanks mate
  • came back to game and i have some questions

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    Fear ForceF
    @artheus11 Hi mate, I can answer some of your question, for the training camp, you can use training camp six times in a league, 1st time :10 BC second time: 20 BD third time:50 BC fourth time: 100 BC fifth time:200 BC sixth time: 500 BC Question number two if you mean progression then I guess it's training because a player rating doesn't improve in matches but do so in training For question number three, a player won't recover from a training but rotating your line up every day will help you have full fitness. For the forth one if you use a Midfielder as striker or Defender as Midfielder, the players won't perform well for sure but if for example you used and center back in a right back position of a center Midfielder in center defensive midfielder it won't have such a bad effect. fifth one: I heard that if you have many players from the same nationality, your team will have a better chemistry but I don't know if Fut draft rules applies on OSM too. For the sixth question, of course you can buy players from the same league maybe from computer by making an offer or buying from other managers which I don't advise you to do Hope my answers help you Before saying bye if I did any mistakes answering these questions please tell me, Bye and thanks, Fear Force