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Oops, something went wrong.

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  • tubbygerbT Offline
    tubbygerbT Offline
    tubbygerb
    English Users
    wrote on last edited by
    #1

    Every time I log in it says, "oops something went wrong. we are refreshing the page to fix the problem." Except it never fixes the problem. I just recently resigned from a team and right after it started saying this message. Yes, I have cleared everything from the cache and history including cookies. Please help if you can! I was playing an important game today.. 😞

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    • Kings DutzaK Offline
      Kings DutzaK Offline
      Kings Dutza
      wrote on last edited by Kings Dutza
      #2

      @tubbygerb Hi mate!
      Please fill our bugs template:

      Login: (Login of the user with the bug)
      Account: (Slot1, Slot2, Slot3, Slot4)
      League number: (not mandatory if you don't know how to find it)
      Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs)
      Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) ***
      Screenshots: (Full screen - URL and time should be presented)
      Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error)

      ***For bugs related with the full website and Facebook versions, please add:
      Browser:

      ***For bugs related with the Android App and iOS App versions, please add:
      App Version:
      Brand/type device:
      OS version:

      My life ... my daughters!
      RO Forum Moderator: 10.07.2019 - 13.02.2020
      RO Support Staff: 13.02.2020 - ∞

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      • SpecialOneS Offline
        SpecialOneS Offline
        SpecialOne
        wrote on last edited by
        #3

        We just can't find any problems with your account.

        All points to a local problem. My advise is that you try to clear all temporary files/data (you can try it with CCleaner, free software, if you don't know how to do it). You can try a different browser.

        If that doesn't solve, maybe try a different device and if that works, you need to find out what's causing this on your device!

        "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

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        • SpecialOneS SpecialOne locked this topic on
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