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  3. Still can't play with iphone 6

Still can't play with iphone 6

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  • P Offline
    P Offline
    park jong fin
    English Users
    wrote on last edited by
    #1

    Anyone know ? Why can't play with iphone 6+ or 5s, can't since 28dec2021 .....
    Anyone help .....

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    • SpecialOneS Offline
      SpecialOneS Offline
      SpecialOne
      wrote on last edited by
      #2

      Unfortunately this is true 😞

      Apple did some weird changes that cause crashes on OSM and other Apps. We've implemented some changes suggested by Apple to fix it on the version 4.9.13 set live yesterday, but seems that it didn't solved the problem.

      Our iOS team will try to fix it on next update!

      "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

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      • SpecialOneS Offline
        SpecialOneS Offline
        SpecialOne
        wrote on last edited by
        #3

        @odegaardarsenal What's your iOS version?

        "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

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        • SpecialOneS SpecialOne

          @odegaardarsenal What's your iOS version?

          P Offline
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          park jong fin
          English Users
          wrote on last edited by
          #4

          @specialone what day next update? So wait till next update ??? Thx for the info

          SpecialOneS 1 Reply Last reply
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          • P park jong fin

            @specialone what day next update? So wait till next update ??? Thx for the info

            SpecialOneS Offline
            SpecialOneS Offline
            SpecialOne
            wrote on last edited by
            #5

            @park-jong-fin said in Still can't play with iphone 6:

            @specialone what day next update? So wait till next update ??? Thx for the info

            Unfortunately there's no other solution than wait for it and we're not sure that we can find a solution 😞

            My only suggestion is that you log on Web, but on a different device, because seems that it also doesn't work on browser on iPhone 6 with iOS V12 😞

            "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

            P RafelmazR 2 Replies Last reply
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            • SpecialOneS SpecialOne

              @park-jong-fin said in Still can't play with iphone 6:

              @specialone what day next update? So wait till next update ??? Thx for the info

              Unfortunately there's no other solution than wait for it and we're not sure that we can find a solution 😞

              My only suggestion is that you log on Web, but on a different device, because seems that it also doesn't work on browser on iPhone 6 with iOS V12 😞

              P Offline
              P Offline
              park jong fin
              English Users
              wrote on last edited by
              #6

              @specialone ok , thx for the info ... i'll be wait for the nedt update .... 🙏

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              • SpecialOneS SpecialOne

                @park-jong-fin said in Still can't play with iphone 6:

                @specialone what day next update? So wait till next update ??? Thx for the info

                Unfortunately there's no other solution than wait for it and we're not sure that we can find a solution 😞

                My only suggestion is that you log on Web, but on a different device, because seems that it also doesn't work on browser on iPhone 6 with iOS V12 😞

                RafelmazR Offline
                RafelmazR Offline
                Rafelmaz
                wrote on last edited by
                #7

                @specialone

                what about to return to the latest version that works with all devices while you find a solution?
                understand we've to buy coins to play, but a new phone too seem too much don't you think so?

                firmaRaf2021.jpegWINNER ICCL 2015/2016 - SURVIVOR 2018 - REGION 2019 - MASTER1800 2020 - ITALIAN CHAMPION 2020/2021 - WGC 2021 - CCWE 2020 - CCWE 2-4-6-7-9 2021/22 - 5 APPs ITALIAN NATIONAL TEAM

                SpecialOneS 1 Reply Last reply
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                • SpecialOneS Offline
                  SpecialOneS Offline
                  SpecialOne
                  wrote on last edited by
                  #8

                  @mochesterunited Can you let us know what's your iOS version?

                  "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

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                  • RafelmazR Rafelmaz

                    @specialone

                    what about to return to the latest version that works with all devices while you find a solution?
                    understand we've to buy coins to play, but a new phone too seem too much don't you think so?

                    SpecialOneS Offline
                    SpecialOneS Offline
                    SpecialOne
                    wrote on last edited by
                    #9

                    @rafelmaz said in Still can't play with iphone 6:

                    @specialone

                    what about to return to the latest version that works with all devices while you find a solution?
                    understand we've to buy coins to play, but a new phone too seem too much don't you think so?

                    Unfortunately things are not as easy as it may seem. Roll back to previous version will cause a lot of other problems, otherwise we would have done it already!

                    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

                    RafelmazR 1 Reply Last reply
                    1
                    • SpecialOneS SpecialOne

                      @rafelmaz said in Still can't play with iphone 6:

                      @specialone

                      what about to return to the latest version that works with all devices while you find a solution?
                      understand we've to buy coins to play, but a new phone too seem too much don't you think so?

                      Unfortunately things are not as easy as it may seem. Roll back to previous version will cause a lot of other problems, otherwise we would have done it already!

                      RafelmazR Offline
                      RafelmazR Offline
                      Rafelmaz
                      wrote on last edited by
                      #10

                      @specialone said in Still can't play with iphone 6:

                      @rafelmaz said in Still can't play with iphone 6:

                      @specialone

                      what about to return to the latest version that works with all devices while you find a solution?
                      understand we've to buy coins to play, but a new phone too seem too much don't you think so?

                      Unfortunately things are not as easy as it may seem. Roll back to previous version will cause a lot of other problems, otherwise we would have done it already!

                      Yes understand thanks...sometimes easiest solutions seem too easy...but it isn't the case evidently.

                      firmaRaf2021.jpegWINNER ICCL 2015/2016 - SURVIVOR 2018 - REGION 2019 - MASTER1800 2020 - ITALIAN CHAMPION 2020/2021 - WGC 2021 - CCWE 2020 - CCWE 2-4-6-7-9 2021/22 - 5 APPs ITALIAN NATIONAL TEAM

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                      • SpecialOneS Offline
                        SpecialOneS Offline
                        SpecialOne
                        wrote on last edited by
                        #11

                        @mochesterunited said in Still can't play with iphone 6:

                        @specialone
                        my iPhone's iOS version is 14.8.1, which is the newest model

                        That's why you don't have any issues.... This only happens on devices with iOS 12 👍

                        "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

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                        • SpecialOneS Offline
                          SpecialOneS Offline
                          SpecialOne
                          wrote on last edited by
                          #12

                          We've just set live a new update on iOS App (V4.9.14)

                          Can you guys let us know if solution implemented managed to fix this iOS 12 bug?

                          "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

                          Yusuf Sahin_5534Y 1 Reply Last reply
                          1
                          • SpecialOneS SpecialOne

                            We've just set live a new update on iOS App (V4.9.14)

                            Can you guys let us know if solution implemented managed to fix this iOS 12 bug?

                            Yusuf Sahin_5534Y Offline
                            Yusuf Sahin_5534Y Offline
                            Yusuf Sahin_5534
                            Turkish Users
                            wrote on last edited by
                            #13

                            @specialone
                            thank you very much, my problem is fixed IOS 12.5.5 I can enter the game with iPhone 6

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                            • SpecialOneS SpecialOne locked this topic on
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