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Still can't play with iphone 6

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  • P Offline
    P Offline
    park jong fin English Users
    wrote on last edited by
    #1

    Anyone know ? Why can't play with iphone 6+ or 5s, can't since 28dec2021 .....
    Anyone help .....

    1 Reply Last reply
    0
  • M Offline
    M Offline
    Mick Pereira English Users
    wrote on last edited by
    #2

    Hi there...the APP keeps going down. The Update 4.9.13 not fixed the problem. Your web site dont run too in my iPhone 6. please fix the problem

    1 Reply Last reply
    0
  • SpecialOneS Offline
    SpecialOneS Offline
    SpecialOne
    wrote on last edited by
    #3

    Unfortunately this is true 😞

    Apple did some weird changes that cause crashes on OSM and other Apps. We've implemented some changes suggested by Apple to fix it on the version 4.9.13 set live yesterday, but seems that it didn't solved the problem.

    Our iOS team will try to fix it on next update!

    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

    OdegaardarsenalO 1 Reply Last reply
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  • OdegaardarsenalO Offline
    OdegaardarsenalO Offline
    Odegaardarsenal English Users
    replied to SpecialOne on last edited by
    #4

    @specialone
    wait,i am using iphone6s, and i can play the latest version of the game.

    SpecialOneS MochesterUnitedM 2 Replies Last reply
    0
  • SpecialOneS Offline
    SpecialOneS Offline
    SpecialOne
    replied to Odegaardarsenal on last edited by
    #5

    @odegaardarsenal What's your iOS version?

    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

    P 1 Reply Last reply
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  • P Offline
    P Offline
    park jong fin English Users
    replied to SpecialOne on last edited by
    #6

    @specialone what day next update? So wait till next update ??? Thx for the info

    SpecialOneS 1 Reply Last reply
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  • SpecialOneS Offline
    SpecialOneS Offline
    SpecialOne
    replied to park jong fin on last edited by
    #7

    @park-jong-fin said in Still can't play with iphone 6:

    @specialone what day next update? So wait till next update ??? Thx for the info

    Unfortunately there's no other solution than wait for it and we're not sure that we can find a solution 😞

    My only suggestion is that you log on Web, but on a different device, because seems that it also doesn't work on browser on iPhone 6 with iOS V12 😞

    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

    P RafelmazR 2 Replies Last reply
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  • P Offline
    P Offline
    park jong fin English Users
    replied to SpecialOne on last edited by
    #8

    @specialone ok , thx for the info ... i'll be wait for the nedt update .... 🙏

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  • RafelmazR Offline
    RafelmazR Offline
    Rafelmaz
    replied to SpecialOne on last edited by
    #9

    @specialone

    what about to return to the latest version that works with all devices while you find a solution?
    understand we've to buy coins to play, but a new phone too seem too much don't you think so?

    firmaRaf2021.jpegWINNER ICCL 2015/2016 - SURVIVOR 2018 - REGION 2019 - MASTER1800 2020 - ITALIAN CHAMPION 2020/2021 - WGC 2021 - CCWE 2020 - CCWE 2-4-6-7-9 2021/22 - 5 APPs ITALIAN NATIONAL TEAM

    SpecialOneS 1 Reply Last reply
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  • MochesterUnitedM Offline
    MochesterUnitedM Offline
    MochesterUnited English Users
    replied to Odegaardarsenal on last edited by
    #10

    @odegaardarsenal
    same I am also using iPhone 6

    Although I'm not from Manchester, I will still support Manchester United, this is the duty of a fan.

    SpecialOneS 1 Reply Last reply
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  • SpecialOneS Offline
    SpecialOneS Offline
    SpecialOne
    replied to MochesterUnited on last edited by
    #11

    @mochesterunited Can you let us know what's your iOS version?

    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

    MochesterUnitedM 1 Reply Last reply
    0
  • SpecialOneS Offline
    SpecialOneS Offline
    SpecialOne
    replied to Rafelmaz on last edited by
    #12

    @rafelmaz said in Still can't play with iphone 6:

    @specialone

    what about to return to the latest version that works with all devices while you find a solution?
    understand we've to buy coins to play, but a new phone too seem too much don't you think so?

    Unfortunately things are not as easy as it may seem. Roll back to previous version will cause a lot of other problems, otherwise we would have done it already!

    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

    RafelmazR 1 Reply Last reply
    1
  • RafelmazR Offline
    RafelmazR Offline
    Rafelmaz
    replied to SpecialOne on last edited by
    #13

    @specialone said in Still can't play with iphone 6:

    @rafelmaz said in Still can't play with iphone 6:

    @specialone

    what about to return to the latest version that works with all devices while you find a solution?
    understand we've to buy coins to play, but a new phone too seem too much don't you think so?

    Unfortunately things are not as easy as it may seem. Roll back to previous version will cause a lot of other problems, otherwise we would have done it already!

    Yes understand thanks...sometimes easiest solutions seem too easy...but it isn't the case evidently.

    firmaRaf2021.jpegWINNER ICCL 2015/2016 - SURVIVOR 2018 - REGION 2019 - MASTER1800 2020 - ITALIAN CHAMPION 2020/2021 - WGC 2021 - CCWE 2020 - CCWE 2-4-6-7-9 2021/22 - 5 APPs ITALIAN NATIONAL TEAM

    1 Reply Last reply
    0
  • MochesterUnitedM Offline
    MochesterUnitedM Offline
    MochesterUnited English Users
    replied to SpecialOne on last edited by
    #14

    @specialone
    my iPhone's iOS version is 14.8.1, which is the newest model

    Although I'm not from Manchester, I will still support Manchester United, this is the duty of a fan.

    SpecialOneS 1 Reply Last reply
    0
  • SpecialOneS Offline
    SpecialOneS Offline
    SpecialOne
    replied to MochesterUnited on last edited by
    #15

    @mochesterunited said in Still can't play with iphone 6:

    @specialone
    my iPhone's iOS version is 14.8.1, which is the newest model

    That's why you don't have any issues.... This only happens on devices with iOS 12 👍

    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

    MochesterUnitedM 1 Reply Last reply
    0
  • MochesterUnitedM Offline
    MochesterUnitedM Offline
    MochesterUnited English Users
    replied to SpecialOne on last edited by
    #16

    @specialone
    thanks for explaining! 🙂

    Although I'm not from Manchester, I will still support Manchester United, this is the duty of a fan.

    1 Reply Last reply
    0
  • SpecialOneS Offline
    SpecialOneS Offline
    SpecialOne
    wrote on last edited by
    #17

    We've just set live a new update on iOS App (V4.9.14)

    Can you guys let us know if solution implemented managed to fix this iOS 12 bug?

    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

    Yusuf Sahin_5534Y 1 Reply Last reply
    1
  • Yusuf Sahin_5534Y Offline
    Yusuf Sahin_5534Y Offline
    Yusuf Sahin_5534 Turkish Users
    replied to SpecialOne on last edited by
    #18

    @specialone
    thank you very much, my problem is fixed IOS 12.5.5 I can enter the game with iPhone 6

    1 Reply Last reply
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