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  3. Is there an issue with notifications?

Is there an issue with notifications?

Scheduled Pinned Locked Moved OSM: The game
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  • james_ukJ Offline
    james_ukJ Offline
    james_uk
    English Users
    wrote on last edited by
    #1

    Hi, I have played this game a long time, I have found that recently i am only sometimes getting notifications to say that my training has finished, i seem to always get the notifications for your next game is starting soon and then the one to say the game has been played, but it's the training ones that seem to go missing a lot.

    I try to do them the same times each day, but when you don't get the notification, sometimes you just forget, i will then look a couple of hours after and they will all say complete but nothing come through.
    It happens a lot of a morning too, if I put my training on when I usually do, I know when I get up it should be done and sometimes they should complete when I look here as well but nothing telling me it’s complete.
    I am using a Samsung s21 ultra on android, I do also have the app set to not be restricted.

    Is this a known issue or do you not always get notified of this?

    Regards

    James

    FC Eddie_NLF 1 Reply Last reply
    1
    • james_ukJ james_uk

      Hi, I have played this game a long time, I have found that recently i am only sometimes getting notifications to say that my training has finished, i seem to always get the notifications for your next game is starting soon and then the one to say the game has been played, but it's the training ones that seem to go missing a lot.

      I try to do them the same times each day, but when you don't get the notification, sometimes you just forget, i will then look a couple of hours after and they will all say complete but nothing come through.
      It happens a lot of a morning too, if I put my training on when I usually do, I know when I get up it should be done and sometimes they should complete when I look here as well but nothing telling me it’s complete.
      I am using a Samsung s21 ultra on android, I do also have the app set to not be restricted.

      Is this a known issue or do you not always get notified of this?

      Regards

      James

      FC Eddie_NLF Offline
      FC Eddie_NLF Offline
      FC Eddie_NL
      Moderator NL
      wrote on last edited by
      #2

      @james_uk

      Hi,

      Did you started that training session on the app or on the webversion? If you started it on the webversion you won't receive a notification on the app.

      james_ukJ 1 Reply Last reply
      1
      • FC Eddie_NLF FC Eddie_NL

        @james_uk

        Hi,

        Did you started that training session on the app or on the webversion? If you started it on the webversion you won't receive a notification on the app.

        james_ukJ Offline
        james_ukJ Offline
        james_uk
        English Users
        wrote on last edited by
        #3

        @fc-eddie_nl

        No, i pretty much always use the app, i only occasionally log on via the web but mostly always the app

        James

        FC Eddie_NLF 1 Reply Last reply
        0
        • james_ukJ james_uk

          @fc-eddie_nl

          No, i pretty much always use the app, i only occasionally log on via the web but mostly always the app

          James

          FC Eddie_NLF Offline
          FC Eddie_NLF Offline
          FC Eddie_NL
          Moderator NL
          wrote on last edited by
          #4

          @james_uk

          If you still having issues, you could try deleting the app and install it again. Make sure you have a way to log in to your account before the deleting the app. Once reinstalled, do a timer-based action through the app (training, stadium, scout etc.). Hopefully you will get a notification once the timer has been completed.

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