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Is there an issue with notifications?

Scheduled Pinned Locked Moved OSM: The game
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  • J Offline
    J Offline
    james_uk English Users
    wrote on last edited by
    #1

    Hi, I have played this game a long time, I have found that recently i am only sometimes getting notifications to say that my training has finished, i seem to always get the notifications for your next game is starting soon and then the one to say the game has been played, but it's the training ones that seem to go missing a lot.

    I try to do them the same times each day, but when you don't get the notification, sometimes you just forget, i will then look a couple of hours after and they will all say complete but nothing come through.
    It happens a lot of a morning too, if I put my training on when I usually do, I know when I get up it should be done and sometimes they should complete when I look here as well but nothing telling me it’s complete.
    I am using a Samsung s21 ultra on android, I do also have the app set to not be restricted.

    Is this a known issue or do you not always get notified of this?

    Regards

    James

    FC Eddie_NLF 1 Reply Last reply
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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to james_uk on last edited by
    #2

    @james_uk

    Hi,

    Did you started that training session on the app or on the webversion? If you started it on the webversion you won't receive a notification on the app.

    J 1 Reply Last reply
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  • J Offline
    J Offline
    james_uk English Users
    replied to FC Eddie_NL on last edited by
    #3

    @fc-eddie_nl

    No, i pretty much always use the app, i only occasionally log on via the web but mostly always the app

    James

    FC Eddie_NLF 1 Reply Last reply
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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to james_uk on last edited by
    #4

    @james_uk

    If you still having issues, you could try deleting the app and install it again. Make sure you have a way to log in to your account before the deleting the app. Once reinstalled, do a timer-based action through the app (training, stadium, scout etc.). Hopefully you will get a notification once the timer has been completed.

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