manager points missing
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@Vash-the-stampede-2_NL @RZA1991_NL @Razor-Boy_NL
Hi all.
Could you be a bit more specific with what is going on?
- Do you see the pop-up with the amount of medals you have won or lost after a match?
- When do the medals drop again? Is that right after you have checked results of only after you have logged out/closed app?
- Wich platform does this happen (web/iOS/Android)? All of them or just a specific one?
- Could you show some screenshots?
- Yes, this happens correctly
- After the match the points add up to the total amount of points i have, but than it will drop to the number of points i had once the bug started right away in the calculation.
- It happens on all platforms i logged into, (web/android)
- What screenshots do u need? The total amount of points?
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- Yes, this happens correctly
- After the match the points add up to the total amount of points i have, but than it will drop to the number of points i had once the bug started right away in the calculation.
- It happens on all platforms i logged into, (web/android)
- What screenshots do u need? The total amount of points?
We need three screenshots:
- One from your total amount of medals
- Then a screenshot from the pop-up with the amount of medals you have received or lost
- and then another screenshot of your total medals.
Preferably all screenshots with a date and time in them so that the developers can track it aswell as see that medals aren't calculated properly.
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We need three screenshots:
- One from your total amount of medals
- Then a screenshot from the pop-up with the amount of medals you have received or lost
- and then another screenshot of your total medals.
Preferably all screenshots with a date and time in them so that the developers can track it aswell as see that medals aren't calculated properly.
@FC-Eddie_NL how can i add the screenshots?
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@FC-Eddie_NL how can i add the screenshots?
There are multiple ways to add a screenshot to the forum:
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When writing a new message you see a number of icons above. The second to right can be used to upload a screenshot to the forum. If you receive an error message then it probably means that the filesize of the image is too large and needs to be reduced. There are various websites that reduce imagesize, for example: https://tinypng.com/
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You can first upload your screenshot via an external uploadsite. Lightshot works pretty well (https://prnt.sc/), but there are plenty of other websites. After the image has been uploaded you can copy the link and add it into your message.
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There are multiple ways to add a screenshot to the forum:
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When writing a new message you see a number of icons above. The second to right can be used to upload a screenshot to the forum. If you receive an error message then it probably means that the filesize of the image is too large and needs to be reduced. There are various websites that reduce imagesize, for example: https://tinypng.com/
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You can first upload your screenshot via an external uploadsite. Lightshot works pretty well (https://prnt.sc/), but there are plenty of other websites. After the image has been uploaded you can copy the link and add it into your message.
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Thank you for the screenshots. I've reported this. Now we have to wait for a reply.
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Thank you for the screenshots. I've reported this. Now we have to wait for a reply.
@FC-Eddie_NL thank you for your support
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@FC-Eddie_NL thank you for your support
They say you have now fewer medals than those 457.718 medals. Keep an eye out if they now change after you have won a match again and post some new screenshots if they don't.
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They say you have now fewer medals than those 457.718 medals. Keep an eye out if they now change after you have won a match again and post some new screenshots if they don't.
@FC-Eddie_NL the count is not right. Like i said in my first post when the bug started it took 4000 to 5000 points off my account And the same thing happens every game like i showed on the screenshots, 457.718. Yesterday again and the total count even gives me less now.
I'm supossed to have somewhere around 164+
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@FC-Eddie_NL the count is not right. Like i said in my first post when the bug started it took 4000 to 5000 points off my account And the same thing happens every game like i showed on the screenshots, 457.718. Yesterday again and the total count even gives me less now.
I'm supossed to have somewhere around 164+
This section is also bugged since the last update and exactly around that time my manager points were missing.
In my previous post i meant i was supossed to have somewhere around 464.000+ instead of 164+
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This section is also bugged since the last update and exactly around that time my manager points were missing.
In my previous post i meant i was supossed to have somewhere around 464.000+ instead of 164+
@RZA1991_NL same problem for me. Also problem with chat (have **** instead of words and reported already few times... also in battle in our group showing "preparation for battle" but in real battle already in 3rd or 4th match day... why coaming more and more bugs and are not fixed...
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@FC-Eddie_NL the count is not right. Like i said in my first post when the bug started it took 4000 to 5000 points off my account And the same thing happens every game like i showed on the screenshots, 457.718. Yesterday again and the total count even gives me less now.
I'm supossed to have somewhere around 164+
If you lose a match, you lose medals. That's normal procedure. So if total amount of medals go up or down now depending if you won or lost a match, then everything is fine. If it doesn't go up, even if you won a match, you should post some new screenshots. Also, make sure to double check things on the webversion aswell.
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This section is also bugged since the last update and exactly around that time my manager points were missing.
In my previous post i meant i was supossed to have somewhere around 464.000+ instead of 164+
@RZA1991_NL said in manager points missing:
This section is also bugged since the last update and exactly around that time my manager points were missing.
This is known issue and just a visual bug on the app. For next time, please post this in a new topic so not to clutter a topic with different issues.
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@RZA1991_NL same problem for me. Also problem with chat (have **** instead of words and reported already few times... also in battle in our group showing "preparation for battle" but in real battle already in 3rd or 4th match day... why coaming more and more bugs and are not fixed...
@jasiuk88 said in manager points missing:
@RZA1991_NL same problem for me. Also problem with chat (have **** instead of words and reported already few times... also in battle in our group showing "preparation for battle" but in real battle already in 3rd or 4th match day... why coaming more and more bugs and are not fixed...
Hi,
If you find other problems, then please post them in a new topic so not to clutter a topic with different issues.
As for the issue with the medals, please post some screenshots of your own with your total medals and the pop-up with medalcount after the match from all your slots. Also double check things on webversion if the issue is on the app.
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@jasiuk88 said in manager points missing:
@RZA1991_NL same problem for me. Also problem with chat (have **** instead of words and reported already few times... also in battle in our group showing "preparation for battle" but in real battle already in 3rd or 4th match day... why coaming more and more bugs and are not fixed...
Hi,
If you find other problems, then please post them in a new topic so not to clutter a topic with different issues.
As for the issue with the medals, please post some screenshots of your own with your total medals and the pop-up with medalcount after the match from all your slots. Also double check things on webversion if the issue is on the app.
@FC-Eddie_NL I already reported problem with chat in separate topic, same as problem with missing trophy but guess what... problem still is present so what a difference where I posted it? I reportered that already some time ago (No today or yesterday).
'Najpierw cię ignorują, potem się z ciebie śmieją później z tobą walczą, a na końcu wygrywasz"
Ghandi
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@FC-Eddie_NL I already reported problem with chat in separate topic, same as problem with missing trophy but guess what... problem still is present so what a difference where I posted it? I reportered that already some time ago (No today or yesterday).
Like I said: it is to prevent unneccecary clutter on a topic that is about a completely different matter. If you already posted a topic about those issues, why didn't you bumped up those topics instead?
About the chat: this is due to a filter to prevent unwanted language, but is still being worked on. The other one is known, but is not easy to fix.
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Like I said: it is to prevent unneccecary clutter on a topic that is about a completely different matter. If you already posted a topic about those issues, why didn't you bumped up those topics instead?
About the chat: this is due to a filter to prevent unwanted language, but is still being worked on. The other one is known, but is not easy to fix.
@FC-Eddie_NL ok so in this case I will give another bug with manager points... On top page I have 449774 (lost 3k points since morning but not play any game) and on any slot I have 452569... so on one hand I am in top Division on another on Division 9....
Please fix it... change manager points to medals was very bad idea but losing medals without losing games is ridicules... so in the same time at least 4 bugs?
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There's in fact an issue with Manager medals on android App and we're looking at itand will be fixed ASAP.
@jasiuk88 You didn't lost medals without playing, you lost them when you lost/draw a match, but value didn't updated (visual bug) on app. If you check on web, you'll get the real medal value (it will match with same value of your last screenshot: 449,774)
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If you lose a match, you lose medals. That's normal procedure. So if total amount of medals go up or down now depending if you won or lost a match, then everything is fine. If it doesn't go up, even if you won a match, you should post some new screenshots. Also, make sure to double check things on the webversion aswell.
@FC-Eddie_NL i understand. I had somehewere around 462.000/463.000 medals around the 20th or the 21st of december. Next day i open the OSM app and i am down to 457.718. Where are my missing medals? It seems like i stuck at this number now and can't get above this total by winning but when i'm losing i'm going under 457.718.
This is a huge bug but you act like it's solved and okay. It is not. Look into my account and check my medals around those dates and you'll see.
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On the WEB version everything is fine, but on my app no, everytime remain blocked at 435.020
