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  3. manager points missing

manager points missing

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  • FC Eddie_NLF FC Eddie_NL

    @RZA1991_NL

    If you lose a match, you lose medals. That's normal procedure. So if total amount of medals go up or down now depending if you won or lost a match, then everything is fine. If it doesn't go up, even if you won a match, you should post some new screenshots. Also, make sure to double check things on the webversion aswell.

    RZA1991_NLR Offline
    RZA1991_NLR Offline
    RZA1991_NL
    Dutch Users
    wrote on last edited by
    #24

    @FC-Eddie_NL i understand. I had somehewere around 462.000/463.000 medals around the 20th or the 21st of december. Next day i open the OSM app and i am down to 457.718. Where are my missing medals? It seems like i stuck at this number now and can't get above this total by winning but when i'm losing i'm going under 457.718.

    This is a huge bug but you act like it's solved and okay. It is not. Look into my account and check my medals around those dates and you'll see.

    1 Reply Last reply
    0
    • Razor Boy_NLR Offline
      Razor Boy_NLR Offline
      Razor Boy_NL
      wrote on last edited by
      #25

      Screenshot_20230104_192658_Chrome.jpg
      OSM_2023-01-04-19-27-11.jpg
      On the WEB version everything is fine, but on my app no, everytime remain blocked at 435.020

      1 Reply Last reply
      0
      • FC Eddie_NLF FC Eddie_NL

        @Vash-the-stampede-2_NL @RZA1991_NL @Razor-Boy_NL

        Hi all.

        Could you be a bit more specific with what is going on?

        • Do you see the pop-up with the amount of medals you have won or lost after a match?
        • When do the medals drop again? Is that right after you have checked results of only after you have logged out/closed app?
        • Wich platform does this happen (web/iOS/Android)? All of them or just a specific one?
        • Could you show some screenshots?
        Vash the stampede 2_NLV Offline
        Vash the stampede 2_NLV Offline
        Vash the stampede 2_NL
        Dutch Users
        wrote on last edited by
        #26

        @FC-Eddie_NL

        i'll see if i can get some screenshots. However, what i can say :

        • I finished another two leagues yesterday, and today all the points I earned are gone again (+- 4000 points). That seems to be a pattern.

        • I cannot confirm yet, but it also looks that points go missing without leagues ending (and matches being played).

        • last 15 minutes, I logged in 3 times, and 3 times it showed a different number of medals earned. Might have something to do with the simulator running (but all my games did finish before checking)

        • using the android app.

        jasiuk88J 1 Reply Last reply
        0
        • Vash the stampede 2_NLV Vash the stampede 2_NL

          @FC-Eddie_NL

          i'll see if i can get some screenshots. However, what i can say :

          • I finished another two leagues yesterday, and today all the points I earned are gone again (+- 4000 points). That seems to be a pattern.

          • I cannot confirm yet, but it also looks that points go missing without leagues ending (and matches being played).

          • last 15 minutes, I logged in 3 times, and 3 times it showed a different number of medals earned. Might have something to do with the simulator running (but all my games did finish before checking)

          • using the android app.

          jasiuk88J Offline
          jasiuk88J Offline
          jasiuk88
          wrote on last edited by
          #27

          Can somebody tell me how medals works? I will tell story from today...
          On my 4 slots I have 2 Active league and 2 in preparation... yesterday I draw in battle and was degradated from Level 10 of medals to Level 9... ok it is unfair how it works but ok.... today I had games on 2 slots only (2 in preparation). I won first about 18:30 UTC and get about 140 medals for winning and get promoted to Level 10 again... next game was 20:32 UTC and in mean time some of my medals was "cut" I was again go to level 9 (without playing game) and at 20:32 I won and get another 130 medals and get promoted to Level 10! In one evening I was promoted twice with 2 games which I won... The best that I have 450006 medals now after be promoted twice.... !

          'Najpierw cię ignorują, potem się z ciebie śmieją później z tobą walczą, a na końcu wygrywasz"

          Ghandi

          jasiuk88J 1 Reply Last reply
          0
          • jasiuk88J jasiuk88

            Can somebody tell me how medals works? I will tell story from today...
            On my 4 slots I have 2 Active league and 2 in preparation... yesterday I draw in battle and was degradated from Level 10 of medals to Level 9... ok it is unfair how it works but ok.... today I had games on 2 slots only (2 in preparation). I won first about 18:30 UTC and get about 140 medals for winning and get promoted to Level 10 again... next game was 20:32 UTC and in mean time some of my medals was "cut" I was again go to level 9 (without playing game) and at 20:32 I won and get another 130 medals and get promoted to Level 10! In one evening I was promoted twice with 2 games which I won... The best that I have 450006 medals now after be promoted twice.... !

            jasiuk88J Offline
            jasiuk88J Offline
            jasiuk88
            wrote on last edited by
            #28

            This is joke.... yesterday I was promoted twice to level 10 (without losing any game yesterday) with final 450006 medals... today I play my first game (in 2 hours I have next so I dont lost any game and lost medals) and guess... I was again promoted to level 10 with 450006 medals...
            PLEASE fix it...
            OSM_2023-01-10-19-29-49.jpg

            'Najpierw cię ignorują, potem się z ciebie śmieją później z tobą walczą, a na końcu wygrywasz"

            Ghandi

            jasiuk88J 1 Reply Last reply
            0
            • jasiuk88J jasiuk88

              This is joke.... yesterday I was promoted twice to level 10 (without losing any game yesterday) with final 450006 medals... today I play my first game (in 2 hours I have next so I dont lost any game and lost medals) and guess... I was again promoted to level 10 with 450006 medals...
              PLEASE fix it...
              OSM_2023-01-10-19-29-49.jpg

              jasiuk88J Offline
              jasiuk88J Offline
              jasiuk88
              wrote on last edited by
              #29

              Another one... I won two games this evening (last slot on preparation still) and I am again degradate on 9 Level... how I can lose again 1000 medals without losing game and even with winning 2 game which should received 300 medals but I lost....
              OSM_2023-01-10-21-33-20.jpg OSM_2023-01-10-21-33-36.jpg

              'Najpierw cię ignorują, potem się z ciebie śmieją później z tobą walczą, a na końcu wygrywasz"

              Ghandi

              jasiuk88J 1 Reply Last reply
              0
              • jasiuk88J jasiuk88

                Another one... I won two games this evening (last slot on preparation still) and I am again degradate on 9 Level... how I can lose again 1000 medals without losing game and even with winning 2 game which should received 300 medals but I lost....
                OSM_2023-01-10-21-33-20.jpg OSM_2023-01-10-21-33-36.jpg

                jasiuk88J Offline
                jasiuk88J Offline
                jasiuk88
                wrote on last edited by
                #30

                3rd day in row same... I won game and was promoted to 10 level with 450006 medals...

                'Najpierw cię ignorują, potem się z ciebie śmieją później z tobą walczą, a na końcu wygrywasz"

                Ghandi

                jasiuk88J 1 Reply Last reply
                0
                • jasiuk88J jasiuk88

                  3rd day in row same... I won game and was promoted to 10 level with 450006 medals...

                  jasiuk88J Offline
                  jasiuk88J Offline
                  jasiuk88
                  wrote on last edited by
                  #31

                  OSM_2023-01-12-18-29-38.jpg And again the same... 450006 and promotion... OSM_2023-01-12-18-29-33.jpg

                  'Najpierw cię ignorują, potem się z ciebie śmieją później z tobą walczą, a na końcu wygrywasz"

                  Ghandi

                  RZA1991_NLR 1 Reply Last reply
                  0
                  • jasiuk88J jasiuk88

                    OSM_2023-01-12-18-29-38.jpg And again the same... 450006 and promotion... OSM_2023-01-12-18-29-33.jpg

                    RZA1991_NLR Offline
                    RZA1991_NLR Offline
                    RZA1991_NL
                    Dutch Users
                    wrote on last edited by
                    #32

                    @jasiuk88 i guess they are not going to solve this. Its obvious they dont care.

                    1 Reply Last reply
                    0
                    • SpecialOneS SpecialOne

                      There's in fact an issue with Manager medals on android App and we're looking at itand will be fixed ASAP.

                      @jasiuk88 You didn't lost medals without playing, you lost them when you lost/draw a match, but value didn't updated (visual bug) on app. If you check on web, you'll get the real medal value (it will match with same value of your last screenshot: 449,774)

                      FC Eddie_NLF Offline
                      FC Eddie_NLF Offline
                      FC Eddie_NL
                      Moderator NL
                      wrote on last edited by
                      #33

                      @jasiuk88 @Razor-Boy_NL

                      Please read the below post from our admin. As you can see it is a visual bug on the app. Some things are harder to fix, but eventually it will be. So just be patient.

                      @SpecialOne said in manager points missing:

                      There's in fact an issue with Manager medals on android App and we're looking at itand will be fixed ASAP.

                      @jasiuk88 You didn't lost medals without playing, you lost them when you lost/draw a match, but value didn't updated (visual bug) on app. If you check on web, you'll get the real medal value (it will match with same value of your last screenshot: 449,774)

                      jasiuk88J 1 Reply Last reply
                      0
                      • FC Eddie_NLF FC Eddie_NL

                        @jasiuk88 @Razor-Boy_NL

                        Please read the below post from our admin. As you can see it is a visual bug on the app. Some things are harder to fix, but eventually it will be. So just be patient.

                        @SpecialOne said in manager points missing:

                        There's in fact an issue with Manager medals on android App and we're looking at itand will be fixed ASAP.

                        @jasiuk88 You didn't lost medals without playing, you lost them when you lost/draw a match, but value didn't updated (visual bug) on app. If you check on web, you'll get the real medal value (it will match with same value of your last screenshot: 449,774)

                        jasiuk88J Offline
                        jasiuk88J Offline
                        jasiuk88
                        wrote on last edited by
                        #34

                        @FC-Eddie_NL ok I will try to be patient but every day the same that I am promoted to Division 10 is makes me crazy...

                        'Najpierw cię ignorują, potem się z ciebie śmieją później z tobą walczą, a na końcu wygrywasz"

                        Ghandi

                        Vash the stampede 2_NLV 1 Reply Last reply
                        0
                        • jasiuk88J jasiuk88

                          @FC-Eddie_NL ok I will try to be patient but every day the same that I am promoted to Division 10 is makes me crazy...

                          Vash the stampede 2_NLV Offline
                          Vash the stampede 2_NLV Offline
                          Vash the stampede 2_NL
                          Dutch Users
                          wrote on last edited by
                          #35

                          logging in from laptop my manager points are 420 111

                          logging in on android app and they are 417 825

                          it seems the difference gets bigger after every update. Might be helpfull to find the cause of this problem.

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