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  3. Speed up training no longer possible

Speed up training no longer possible

Scheduled Pinned Locked Moved Support
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  • JordyHof_NLJ Offline
    JordyHof_NLJ Offline
    JordyHof_NL
    Dutch Users
    wrote on last edited by
    #1

    To speed up a training by 2 hours it is possible to view an advertisement. Unfortunately this has not been possible for 2 days now, the ball keeps spinning but no advertisement appears. I play on an iPhone 14 internet.

    FC Eddie_NLF 1 Reply Last reply
    0
    • Sjeik Marlboro_NLS Offline
      Sjeik Marlboro_NLS Offline
      Sjeik Marlboro_NL
      Dutch Users
      wrote on last edited by Sjeik Marlboro_NL
      #2

      I have the same issue. Tried it with Microsoft Edge and Mozzila Firefox on my windows PC, as well as on my Poco F5. Advertisements not loading/playing since friday to saturday night.

      Edit: Also the video's for free rewards and free boss coins not playing.

      1 Reply Last reply
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      • JordyHof_NLJ JordyHof_NL

        To speed up a training by 2 hours it is possible to view an advertisement. Unfortunately this has not been possible for 2 days now, the ball keeps spinning but no advertisement appears. I play on an iPhone 14 internet.

        FC Eddie_NLF Offline
        FC Eddie_NLF Offline
        FC Eddie_NL
        Moderator NL
        wrote on last edited by FC Eddie_NL
        #3

        @JordyHof_NL @Sjeik-Marlboro_NL

        Hi there,

        For me the video does load, but I get a black screen. However, you do get credited for it, you just have to wait until the pop-up goes away. I will report it.

        If you get that spinning ball, you can try to remove the cookies and cache of you browser.

        Sjeik Marlboro_NLS JordyHof_NLJ 2 Replies Last reply
        0
        • FC Eddie_NLF FC Eddie_NL

          @JordyHof_NL @Sjeik-Marlboro_NL

          Hi there,

          For me the video does load, but I get a black screen. However, you do get credited for it, you just have to wait until the pop-up goes away. I will report it.

          If you get that spinning ball, you can try to remove the cookies and cache of you browser.

          Sjeik Marlboro_NLS Offline
          Sjeik Marlboro_NLS Offline
          Sjeik Marlboro_NL
          Dutch Users
          wrote on last edited by
          #4

          @FC-Eddie_NL I have my internet automatically removing cookies and empty cache after closing the webpage. Maybe an issue regarding the videoplayer?

          FC Eddie_NLF 1 Reply Last reply
          0
          • FC Eddie_NLF FC Eddie_NL

            @JordyHof_NL @Sjeik-Marlboro_NL

            Hi there,

            For me the video does load, but I get a black screen. However, you do get credited for it, you just have to wait until the pop-up goes away. I will report it.

            If you get that spinning ball, you can try to remove the cookies and cache of you browser.

            JordyHof_NLJ Offline
            JordyHof_NLJ Offline
            JordyHof_NL
            Dutch Users
            wrote on last edited by
            #5

            @FC-Eddie_NL Unfortunately the same here, even after deleting the cookies the video just keeps loading and loading and nothing happens…

            1 Reply Last reply
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            • Sjeik Marlboro_NLS Sjeik Marlboro_NL

              @FC-Eddie_NL I have my internet automatically removing cookies and empty cache after closing the webpage. Maybe an issue regarding the videoplayer?

              FC Eddie_NLF Offline
              FC Eddie_NLF Offline
              FC Eddie_NL
              Moderator NL
              wrote on last edited by
              #6

              @Sjeik-Marlboro_NL @JordyHof_NL

              Thank you both. I've added that to my report of the issue.

              Dirk Pieter Renema_NL bD 1 Reply Last reply
              0
              • FC Eddie_NLF FC Eddie_NL

                @Sjeik-Marlboro_NL @JordyHof_NL

                Thank you both. I've added that to my report of the issue.

                Dirk Pieter Renema_NL bD Offline
                Dirk Pieter Renema_NL bD Offline
                Dirk Pieter Renema_NL b
                Dutch Users
                wrote on last edited by
                #7

                @FC-Eddie_NL I have the same problem. I can't get free Boss coins. The ball keeps spinning around. This is the third day.

                1 Reply Last reply
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                • Sjeik Marlboro_NLS Offline
                  Sjeik Marlboro_NLS Offline
                  Sjeik Marlboro_NL
                  Dutch Users
                  wrote on last edited by
                  #8

                  Maybe this 'bug' has to do with the Christmas theme? I remember a year ago when the Christmas theme was added into the webpage, many had the same problem regarding video's not loading.

                  1 Reply Last reply
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