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  3. Can´t join fantasy league

Can´t join fantasy league

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  • L Offline
    L Offline
    LeandroCh
    wrote on last edited by
    #1

    Hi,

    I have this error when I want to join a new fantasy tournament.

    d091d05d-0af4-4c16-9c2f-2a12cc13f882-image.png

    Do you guys know why and how to solve it?

    Mobile and PC is the same message.

    Thanks.

    FC Eddie_NLF 1 Reply Last reply
    0
    • L LeandroCh

      Hi,

      I have this error when I want to join a new fantasy tournament.

      d091d05d-0af4-4c16-9c2f-2a12cc13f882-image.png

      Do you guys know why and how to solve it?

      Mobile and PC is the same message.

      Thanks.

      FC Eddie_NLF Offline
      FC Eddie_NLF Offline
      FC Eddie_NL
      Moderator NL
      wrote on last edited by
      #2

      @LeandroCh

      Hi there,

      Have you already tried to clear the cookies an cache of the browser? This might solve the issue.

      L 1 Reply Last reply
      0
      • FC Eddie_NLF FC Eddie_NL

        @LeandroCh

        Hi there,

        Have you already tried to clear the cookies an cache of the browser? This might solve the issue.

        L Offline
        L Offline
        LeandroCh
        wrote on last edited by
        #3

        @FC-Eddie_NL Thanks for your answer.

        Yes, I cleared cookies and cache but it's still the same issue.
        I also tried private mode and another browser, but its the same.
        The mobile app isn't working either.

        Thanks!

        FC Eddie_NLF 1 Reply Last reply
        0
        • L LeandroCh

          @FC-Eddie_NL Thanks for your answer.

          Yes, I cleared cookies and cache but it's still the same issue.
          I also tried private mode and another browser, but its the same.
          The mobile app isn't working either.

          Thanks!

          FC Eddie_NLF Offline
          FC Eddie_NLF Offline
          FC Eddie_NL
          Moderator NL
          wrote on last edited by
          #4

          @LeandroCh

          Can you give us the exact steps you take that lead up to that message?

          L 1 Reply Last reply
          0
          • FC Eddie_NLF FC Eddie_NL

            @LeandroCh

            Can you give us the exact steps you take that lead up to that message?

            L Offline
            L Offline
            LeandroCh
            wrote on last edited by
            #5

            @FC-Eddie_NL Sure. In PC:

            • Select an empty slot
            • Other leagues > Fantasy > Fantasy tournament
              1586f551-7740-4656-ac03-aff452bad95a-image.png
            • Enter any club name and click "sign the deal"
              728f1a6f-ec43-4ed0-a9a9-7a7a47f33956-image.png
            • After the click I get that message
              24eb2f6a-158f-4863-bf6c-a00dc63e4dc6-image.png

            I tried private mode, another browser and the mobile app. Its the same, it has to be something wrong with my user.

            Selecting "fantasy 150" its the same.

            In a couple of days I am going to e invited to a private fantasy league. I don't want to be left out

            Thanks for your help!

            FC Eddie_NLF 1 Reply Last reply
            0
            • L LeandroCh

              @FC-Eddie_NL Sure. In PC:

              • Select an empty slot
              • Other leagues > Fantasy > Fantasy tournament
                1586f551-7740-4656-ac03-aff452bad95a-image.png
              • Enter any club name and click "sign the deal"
                728f1a6f-ec43-4ed0-a9a9-7a7a47f33956-image.png
              • After the click I get that message
                24eb2f6a-158f-4863-bf6c-a00dc63e4dc6-image.png

              I tried private mode, another browser and the mobile app. Its the same, it has to be something wrong with my user.

              Selecting "fantasy 150" its the same.

              In a couple of days I am going to e invited to a private fantasy league. I don't want to be left out

              Thanks for your help!

              FC Eddie_NLF Offline
              FC Eddie_NLF Offline
              FC Eddie_NL
              Moderator NL
              wrote on last edited by
              #6

              @LeandroCh

              Thank you for the detailed description. I will forward this to the devs.

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