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lost slot

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  • B Offline
    B Offline
    Bozsik
    wrote on 29 Jul 2024, 06:16 last edited by
    #1

    Hi,

    From one day to the other have been lost the results/statistics (number of matches, wins, draws etc) of my slot4.
    How can I restore them?

    Thanks

    Bozsik

    F 1 Reply Last reply 30 Jul 2024, 11:20
    0
    • B Bozsik
      29 Jul 2024, 06:16

      Hi,

      From one day to the other have been lost the results/statistics (number of matches, wins, draws etc) of my slot4.
      How can I restore them?

      Thanks

      Bozsik

      F Offline
      F Offline
      FC Eddie_NL
      Moderator NL
      wrote on 30 Jul 2024, 11:20 last edited by
      #2

      @Bozsik

      Hi there,

      I have reported this to Gamebasics. Hopefully they can figure out why those statistics are gone.

      Do you have a specific timeframe for when they dissapeared, by chance?

      B 1 Reply Last reply 1 Aug 2024, 06:26
      0
      • C Offline
        C Offline
        Charles Templon
        English Users
        wrote on 31 Jul 2024, 21:08 last edited by
        #3

        same problem here, but with slot 3

        F 1 Reply Last reply 1 Aug 2024, 12:14
        0
        • F FC Eddie_NL
          30 Jul 2024, 11:20

          @Bozsik

          Hi there,

          I have reported this to Gamebasics. Hopefully they can figure out why those statistics are gone.

          Do you have a specific timeframe for when they dissapeared, by chance?

          B Offline
          B Offline
          Bozsik
          wrote on 1 Aug 2024, 06:26 last edited by
          #4

          @FC-Eddie_NL
          Hi,

          Thank you for your kind reply!

          The story happened in the second part of last, if I remember well, between July 25 and 29.

          Thanks for your help!

          F 2 Replies Last reply 1 Aug 2024, 12:13
          0
          • B Bozsik
            1 Aug 2024, 06:26

            @FC-Eddie_NL
            Hi,

            Thank you for your kind reply!

            The story happened in the second part of last, if I remember well, between July 25 and 29.

            Thanks for your help!

            F Offline
            F Offline
            FC Eddie_NL
            Moderator NL
            wrote on 1 Aug 2024, 12:13 last edited by
            #5

            @Bozsik

            Thanks. I have added that in the report.

            1 Reply Last reply
            0
            • C Charles Templon
              31 Jul 2024, 21:08

              same problem here, but with slot 3

              F Offline
              F Offline
              FC Eddie_NL
              Moderator NL
              wrote on 1 Aug 2024, 12:14 last edited by
              #6

              @Charles-Templon

              I have forwarded your issue aswell.

              1 Reply Last reply
              1
              • B Bozsik
                1 Aug 2024, 06:26

                @FC-Eddie_NL
                Hi,

                Thank you for your kind reply!

                The story happened in the second part of last, if I remember well, between July 25 and 29.

                Thanks for your help!

                F Offline
                F Offline
                FC Eddie_NL
                Moderator NL
                wrote on 1 Aug 2024, 20:23 last edited by
                #7

                @Bozsik @Charles-Templon

                The issue has been found and will be fixed. You can manually 'fix' it yourself if you start managing a team on that clubslot. The statistics will be back then either after the next day or at the end of the season.

                B 1 Reply Last reply 3 Aug 2024, 06:42
                0
                • C Offline
                  C Offline
                  Charles Templon
                  English Users
                  wrote on 2 Aug 2024, 14:25 last edited by
                  #8

                  thanks @FC-Eddie_NL

                  1 Reply Last reply
                  0
                  • F FC Eddie_NL
                    1 Aug 2024, 20:23

                    @Bozsik @Charles-Templon

                    The issue has been found and will be fixed. You can manually 'fix' it yourself if you start managing a team on that clubslot. The statistics will be back then either after the next day or at the end of the season.

                    B Offline
                    B Offline
                    Bozsik
                    wrote on 3 Aug 2024, 06:42 last edited by
                    #9

                    @FC-Eddie_NL
                    Thank you for your help!
                    It's OK, I began a new challenge, and I immediately got back my statistics

                    1 Reply Last reply
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                    3 Aug 2024, 06:42


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