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  3. i can't log in to the game after the last update

i can't log in to the game after the last update

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  • H Offline
    H Offline
    help me_5
    wrote last edited by
    #1

    After the last update, I can't enter the game. I click on the game and it closes without opening. I tried deleting the game as suggested in another thread, restarting my phone, and reinstalling the game, but it still doesn't work. Can you help? This is not my main manager account because I can't log into it either because the game doesn't open on my phone.

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    • T Offline
      T Offline
      trabzonusagi6117
      wrote last edited by
      #2

      I cant enter the game after the last update on my ios iphone

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      • H Offline
        H Offline
        help me_5
        wrote last edited by
        #3

        And i logged in my main account to facebook now just can’t open the mobile app. i also send this ticket to support osm hope they will help soon. Sorry for my bad english🥲.

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        • M Offline
          M Offline
          Mr. Stets
          wrote last edited by
          #4

          I have the same problem - since yesterday where I have installed the new update, I can’t start the app !
          I use an Apple Ipad.
          I have now lost one day for my 4 teams and I’am a member of a “Team Tournament” !
          Why i hav’ to get an answer from the support team ?

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          • Roberto Rover_NLR Offline
            Roberto Rover_NLR Offline
            Roberto Rover_NL
            Dutch Users
            wrote last edited by
            #5

            Same problem here, I can't open the game on my phone

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            • G Offline
              G Offline
              Gene742Nelson
              wrote last edited by
              #6

              If the game won’t open after the update, try clearing its cache/data, updating both the app and your phone’s OS, and restarting. Make sure permissions are enabled, storage isn’t full, and battery optimization is turned off for the game. If it still crashes, close background apps or disable VPN/firewall, then report the issue with your device details to the game’s support team so they can patch it.

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              • M Offline
                M Offline
                Mr. Stets
                wrote last edited by
                #7

                @Gene742Nelson:
                Thank you for your help.
                I have check the “permissions” for my safari browser - now the problem is solved. I can open the app again.
                Have a nice weekend
                Greetings Stephan

                S 1 Reply Last reply
                0
                • M Mr. Stets

                  @Gene742Nelson:
                  Thank you for your help.
                  I have check the “permissions” for my safari browser - now the problem is solved. I can open the app again.
                  Have a nice weekend
                  Greetings Stephan

                  S Offline
                  S Offline
                  Sir Çepni Ferguson
                  wrote last edited by
                  #8

                  @Mr.-Stets i followed your steps and it still not working

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                  • H Offline
                    H Offline
                    help me_5
                    wrote last edited by
                    #9

                    It's still not working. Are holiday in Netherlands or something ?

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                    • H Offline
                      H Offline
                      help me_5
                      wrote last edited by
                      #10

                      After the last uptade it’s solved. Thank you guys.

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                      • FC Eddie_NLF Offline
                        FC Eddie_NLF Offline
                        FC Eddie_NL
                        Moderator NL
                        wrote last edited by
                        #11

                        This seems to be solved already, so I will close this topic.

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                        • FC Eddie_NLF FC Eddie_NL locked this topic
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