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Server maintenance

Scheduled Pinned Locked Moved Updates
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  • F Offline
    F Offline
    ferreipa Portuguese Users
    wrote on 29 Aug 2017, 21:28 last edited by
    #33

    After the server maintenance, pages take too long to load and the simulations took 7 hours to complete.

    Server maintenance worsened the game !!! !!!

    PT Forum Moderator - (22/01/2018 - 30/03/2018)
    PT Staff Support - (30/03/2018 - 08/11/2021)

    alt text

    1 Reply Last reply
    2
  • H Offline
    H Offline
    Harry Poon
    wrote on 30 Aug 2017, 09:37 last edited by
    #34

    After this kind of server maintenance, there will always be problems with OSM. Monday and yesterday's simulation were not great, we're doing everything we can to make tonight go a lot more smoothly!

    And sorry for the inconvenience again!

    1 Reply Last reply
    0
  • H Offline
    H Offline
    Harry Poon
    replied to Lirind on 30 Aug 2017, 09:37 last edited by
    #35

    @lirind We're still improving the simulations!

    1 Reply Last reply
    0
  • H Offline
    H Offline
    Harry Poon
    wrote on 30 Aug 2017, 09:42 last edited by
    #36

    And thanks everyone for reporting your issues!

    1 Reply Last reply
    0
  • S Offline
    S Offline
    Stefan Joptwojmać
    wrote on 27 Sept 2017, 17:34 last edited by
    #37

    How long will be maintenance?

    "Wolę szlifować diamenty niż rzeźbić w gównie"

    1 Reply Last reply
    1
  • S Offline
    S Offline
    Stefan Joptwojmać
    wrote on 27 Sept 2017, 18:11 last edited by
    #38

    We have now simulations, wtf ?

    "Wolę szlifować diamenty niż rzeźbić w gównie"

    1 Reply Last reply
    5
  • I Offline
    I Offline
    Idinarui Portuguese Users
    wrote on 27 Sept 2017, 18:24 last edited by
    #39

    I´m going to lose my games because of the maintenance, I had 4 players in training, I couldn´t put them in alignment

    1 Reply Last reply
    2
  • P Offline
    P Offline
    Phome Oranges English Users
    wrote on 28 Sept 2017, 02:06 last edited by
    #40
    This post is deleted!
    1 Reply Last reply
    0
    • eko_wahyuE Offline
      eko_wahyuE Offline
      eko_wahyu Indonesian Users
      wrote on 28 Sept 2017, 03:38 last edited by
      #41

      until when server repair takes place, all matches are delayed

      R 1 Reply Last reply 28 Sept 2017, 05:40
      0
    • R Offline
      R Offline
      Reyembers Italian Users
      replied to eko_wahyu on 28 Sept 2017, 05:40 last edited by
      #42

      Impossible to play, impossible to make change to squad formation. What the hell is happening?

      1 Reply Last reply
      0
    • H Offline
      H Offline
      Harry Poon
      wrote on 28 Sept 2017, 07:29 last edited by
      #43

      We're very sorry for the downtime everyone had to witness yesterday. We realise, that a lot of players couldn't access their teams and therefor not prepare their club. Unfortunately, we can't do anything about this. Some of our servers broke down (this was not planned) and we had to fix everything ASAP. This problem, on such a scale can't be compensated. Again, sorry for all this.

      1 Reply Last reply
      0
    • vinnievuik_NLV Offline
      vinnievuik_NLV Offline
      vinnievuik_NL
      wrote on 28 Sept 2017, 11:22 last edited by
      #44

      I would expect something like a promo code "sorry"

      Harry PoonH 1 Reply Last reply 28 Sept 2017, 11:38
      2
    • Harry PoonH Offline
      Harry PoonH Offline
      Harry Poon
      replied to vinnievuik_NL on 28 Sept 2017, 11:38 last edited by
      #45

      @vinnievuik_nl Fair point. We've done this before. Unfortunately, events of yesterday are an exemption. Because only a part of the leagues were touched (mostly leagues for Dutch players), we can't identify the players that were harmed by this. Does that make any sense?

      Could you please tag me in the next message? That way I can earlier spot your message 😉

      1 Reply Last reply
      0
    • Harry PoonH Offline
      Harry PoonH Offline
      Harry Poon
      wrote on 17 Jan 2018, 13:22 last edited by
      #46

      We're currently down for some small maintenance to our databases. This is all in order to decrease the chance of having to take OSM down while the engines are running.

      We hope to finish this within half an hour. Thanks for your patience!

      1 Reply Last reply
      1
    • Harry PoonH Offline
      Harry PoonH Offline
      Harry Poon
      wrote on 18 Jan 2018, 14:19 last edited by Harry Poon 18 Jan 2018, 18:15
      #47

      As a follow up to the earlier downtime, we have to do some small maintenance to improve the performance around the engine times. So OSM will be unavailable Friday January 19, 7:30 AM (UTC +1). This will take about an hour.

      jacobsJ 1 Reply Last reply 18 Jan 2018, 14:22
      0
    • jacobsJ Offline
      jacobsJ Offline
      jacobs
      replied to Harry Poon on 18 Jan 2018, 14:22 last edited by
      #48

      @harry-poon
      Thursday 19 ???

      Harry PoonH 1 Reply Last reply 18 Jan 2018, 15:24
      1
    • Harry PoonH Offline
      Harry PoonH Offline
      Harry Poon
      replied to jacobs on 18 Jan 2018, 15:24 last edited by
      #49

      @jacobs Thanks, Friday of course ;D

      1 Reply Last reply
      0
    • Sir HamdyS Offline
      Sir HamdyS Offline
      Sir Hamdy English Users
      wrote on 19 Jan 2018, 12:57 last edited by
      #50

      0_1516366630253_EB3C84BC-3712-420B-A9B8-27384E555907.png
      Any explanation for this please!

      Harry PoonH 1 Reply Last reply 19 Jan 2018, 13:12
      0
    • Harry PoonH Offline
      Harry PoonH Offline
      Harry Poon
      replied to Sir Hamdy on 19 Jan 2018, 13:12 last edited by
      #51

      @sir-hamdy Thanks for reporting! This means your league, club or server of your league is having problems. This should be fixed automatically over time.

      AART123_NLA 1 Reply Last reply 19 Jan 2018, 17:10
      0
    • AART123_NLA Offline
      AART123_NLA Offline
      AART123_NL
      replied to Harry Poon on 19 Jan 2018, 17:10 last edited by
      #52

      @harry-poon
      Hello,
      I don't want to be rude, but there have been three maintenances the last two days. I can't set my team before 7 o'clock (when the game begins). this is really frustrating. Are the maintenance almost done?
      Greats

      AART123_NLA Harry PoonH 2 Replies Last reply 19 Jan 2018, 17:25
      0
    25 Aug 2017, 14:39

    23 Jan 2018, 16:40
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