Login Problem - Facebook

Alexandar Blumenshtil

@Alexandar-Blumenshtil
so they sent me an e-mail, I changed the password and then I was able to connect again..so you try that way too..but i still can't enter from facebook in the game.

mohamed eisa92

I'm facing a login error with a pop up tells " something went wrong "

mohamed eisa92

Update :
It happens when i access from the facebook apps! apps.facebook.com/onlinesoccermanager
I managed to access from en.onlinesoccermanager.com

Mohamed__Ahmed 1

Please, I want the assistant ... My account is in the game linked to Facebook I cannot access it via Facebook and I forgot my password !!!!

seytan34_1

Something went wrong, please help us by reporting on the forums.

Abdullah1152

friends I was playing through osmyi facebook, but this post comes to me for the last 2 days and I do not know my password in facebook at the same time I opened in 2014 which I opened via e-mail I do not know please resolve this error
Ekran Alıntısı.PNG

saesha_1

FACEBOOK ACTIVATION NOT WORKING!!!!!!

SUPERNOVA 8

@mohamed-eisa92 said in Login:

Update :
It happens when i access from the facebook apps! apps.facebook.com/onlinesoccermanager
I managed to access from en.onlinesoccermanager.com

Thank you for your post and help.

@OnlyWoW @mustafak33_3 @Avis-Edmy-W @Stredhart @peeyyuuu @negraoaudi @Alexandar-Blumenshtil @Mohamed__Ahmed-1 @Abdullah1152

Hello everybody.

Since all of you guys are having the same problem, not being able to login on your OSM game via your Facebook , then please try to login by using a different platform.
For example , via your browser by typing :
en.onlinesoccermanager.com/Login
Or via your OSM game application.

For those of you that have forgotten your personal OSM password , please click on the Forgot your password button ( like on the picture below ) and you will receive a new one on your mail , the one connected to your OSM account.
Please make sure you check your mailbox carefully , even the junk / spam / unwanted files !!

alt text

SUPERNOVA 8

@saesha_1 @seytan34_1

Hello. Same goes for you guys.
Please read my reply and instructions on the previous post in here.

SUPERNOVA 8

@OnlyWoW @mustafak33_3 @Avis-Edmy-W @Stredhart @peeyyuuu @negraoaudi @Alexandar-Blumenshtil @mohamed-eisa92 @Mohamed__Ahmed-1 @seytan34_1 @saesha_1

Looks like we have a Facebook bug causing problems to several OSM gamers. That's why we could use your help guys. I need from any of you to fill in the Bug Report Template and post it here.

  How To Report A Bug :

Bug Report Template:
At this moment we've got 5 different versions on which users can login to OSM:

Website (PC or mobile device)

Facebook

Android App

iOS App (iPhone)

iOS App (iPad)

All bugs should be reported using the following basic guidelines.

Login: (Login of the user with the bug)
Account: (Slot1, Slot2, Slot3, Slot4)
League number: (not mandatory if you don't know how to find it)
Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs)
Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) ***
Screenshots: (Full screen - URL and time should be presented)
Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error)

***For bugs related with the full website and Facebook versions, please add:
Browser:

***For bugs related with the Android App and iOS App versions, please add:
App Version:
Brand/type device:
OS version:

Thank you all in advance!

OnlyWoW

stonny_2

@OnlyWoW I have the same error

OnlyWoW

Bug Report Template:
At this moment we've got 5 different versions on which users can login to OSM:

Website (PC or mobile device) - yes
Facebook
Android App
iOS App (iPhone)
iOS App (iPad)
All bugs should be reported using the following basic guidelines.

Login: OnlyWoW
Account: Ac Milan, West Ham United, Alianza Universidad
League number: (not mandatory if you don't know how to find it)
Date & Time of the bug: 06.12.2019 till now
Platform: Website PC/Mobile, Facebook
Screenshots:![0_1575722065619_Screenshot_20191207-142256.jpg](Uploading 100%)
Bug step-by-step Description:I try to log in with facebook but i receive error..

***For bugs related with the full website and Facebook versions, please add:
Browser:Chrome, Mozilla, Opera

***For bugs related with the Android App and iOS App versions, please add:
App Version:
Brand/type device:
OS version:

SUPERNOVA 8

@OnlyWoW Thank you for your Bug template! I will forward it .

stonny_2

@SUPERNOVA-8 said in Login Problem - Facebook:

@OnlyWoW @mustafak33_3 @Avis-Edmy-W @Stredhart @peeyyuuu @negraoaudi @Alexandar-Blumenshtil @mohamed-eisa92 @Mohamed__Ahmed-1 @seytan34_1 @saesha_1

Looks like we have a Facebook bug causing problems to several OSM gamers. That's why we could use your help guys. I need from any of you to fill in the Bug Report Template and post it here.
  How To Report A Bug :
Bug Report Template:
At this moment we've got 5 different versions on which users can login to OSM:

Website (PC or mobile device)

Facebook

Android App

iOS App (iPhone)

iOS App (iPad)

All bugs should be reported using the following basic guidelines.

Login: (Login of the user with the bug):BÜNYAMİN ERTUŞ
Account: (Slot1, Slot2, Slot3, Slot4):Croatia, DIY ARMY, SPAIN
League number: (not mandatory if you don't know how to find it)
Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs):06.12.2019
Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) ***website pc /mobile, facebook
Screenshots: (Full screen - URL and time should be presented):![alt text]:Screenshot_20191207_163444_com.android.chrome.jpg
Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error):I try to login with Facebook, but I get an error.

***For bugs related with the full website and Facebook versions, please add:
**Browser:**Chrome

***For bugs related with the Android App and iOS App versions, please add:
App Version:
Brand/type device:
OS version:

Thank you all in advance!

SUPERNOVA 8

@stonny_2 Your report is confusing mate. What is this username that you wrote on your bug template ?
BÜNYAMİN ERTUŞ ? What is this ?

OnlyWoW

@SUPERNOVA-8 So it can't be solved quick the problem with login from facebook? I tried a lot of browsers but nothing..

SUPERNOVA 8

@OnlyWoW said in Login Problem - Facebook:

@SUPERNOVA-8 So it can't be solved quick the problem with login from facebook? I tried a lot of browsers but nothing..

I'm sorry but it's the weekend. As far as I know devvers are not working during weekends. Can't you try a different login , browser or app, but nothing via FB?

OnlyWoW

I tried already via FB.. With browsers also.. I can't use app because of space.. So i will wait till problem will be solved..

TajkoFrajko

@SUPERNOVA-8

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startSession @ bugsnag.js?v=3.95.0:1
n.startSession @ bugsnag.js?v=3.95.0:1
t.initialize @ logging.js?v=3.95.0:1
(anonymous) @ Login?nextUrl=%2FCareer%3FnextUrl%3D%2FLogin:104
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site.webmanifest:3 Manifest: Line: 3, column: 1, Syntax error.
web-api.onlinesoccermanager.com/api/v1/users/external?accessToken=EAADFFQ1QjcoBAHdow6euxAuu2jXc5GnTsxOPqmE0G389GJRL66U4MoSUOW12gWDCZBSdIRU6Q0c4Jsh1dWrIFgN1jW5ZCfP7cGdVsZCqBvwfJZCZALQFUcDgJjpkRwGwzEGGQzkk5uEXbIi0p1nCj4SyZCQd33OyLBAeUZBOm77ufXbdpYDNsBcD7gXu3nLJCDZBzeq2aSmEf1eoiAdcX1lM:1 GET https://web-api.onlinesoccermanager.com/api/v1/users/external?accessToken=EAADFFQ1QjcoBAHdow6euxAuu2jXc5GnTsxOPqmE0G389GJRL66U4MoSUOW12gWDCZBSdIRU6Q0c4Jsh1dWrIFgN1jW5ZCfP7cGdVsZCqBvwfJZCZALQFUcDgJjpkRwGwzEGGQzkk5uEXbIi0p1nCj4SyZCQd33OyLBAeUZBOm77ufXbdpYDNsBcD7gXu3nLJCDZBzeq2aSmEf1eoiAdcX1lM 500
bugsnag.js?v=3.95.0:1 Error: WebApiError: v1/users/external, status: InternalError
bugsnag.js?v=3.95.0:1 Error: WebApiError: v1/users/external, status: InternalError

This is what i see when i try to login with facebook.
Seems an API issue?