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  • @magdy2009 Hi.
    Report this error with complete filled in template including screens with time/date stamp.

  • English Moderator

    Hello mate and welcome to the new forums. :relaxed:

    I'm afraid Alfa was right. It looks like you have a bug to kill buddy. So if you please read carefully the below instructions and provide us with your full bug template asap.

    All bugs should be reported using the following basic guidelines.

    Login: (Login of the user with the bug)
    Account: (Slot1, Slot2, Slot3, Slot4)
    League number: (not manadatory if you don't know how to find it)
    Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs)
    Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) ***
    Screenshots: (Full screen - URL and time should be present)
    Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error)

    ***For bugs related with the full website and Facebook versions, please add:
    Browser ( Chrome , Firefox etc )

    ***For bugs related with the Android App and iOS App versions, please add:
    App Version:
    Brand/type device:
    OS version:

    Thank you my friend. :wink:

  • English Moderator

    @Alfa58 Thank you for your help Alfa .:relaxed:

  • English Moderator

    @magdy2009

    Mo (Mo'men )? :smiley: Wow! :astonished: Long time no hear mate. You left the All Star Crew too? You used to be a member there , right?

    Anyways... About your problem. It always helps to try and clean up the 'history' from your devices buddy ( cookies and cache ) and be sure you have download the latest OSM App on your phone , if you're using it too.

    If nothing changes then we'll be waiting for your full bug report.

    Till then... Good luck and take care mate. :thumbsup_tone2:

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