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New season problem

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  • leonin_NLL Offline
    leonin_NLL Offline
    leonin_NL
    Dutch Users
    wrote on last edited by SUPERNOVA 8
    #1

    hello
    i made a new season with my slot 2, i paid coins for that but when the last day of my current season simulates my slot was still empty?
    i paid again for the same season.
    i contacted support but didnt got a answer

    S 1 Reply Last reply
    0
    • leonin_NLL leonin_NL

      hello
      i made a new season with my slot 2, i paid coins for that but when the last day of my current season simulates my slot was still empty?
      i paid again for the same season.
      i contacted support but didnt got a answer

      S Offline
      S Offline
      SUPERNOVA 8
      wrote on last edited by SUPERNOVA 8
      #2

      @leonin_nl said in new seaon problem:

      hello
      i made a new season with my slot 2, i paid coins for that but when the last day of my current season simulates my slot was still empty?
      i paid again for the same season.
      i contacted support but didnt got a answer

      Hello to you too & welcome to the World forum! πŸ™‚

      You wrote about the last day of your league there. Just to make it clear, are you aware that you must first have to wait for 24 hours after the first season's last match round is completed before you get to see the new season on your Slot? I mean the one round left for Season Overview.

      alt text

      And when you wrote : I contacted support , did you mean that you sent a mail to:

      EN.support@onlinesoccermanager.com
      Or to:
      NL.support@onlinesoccermanager.com

      When exactly did you try to contact them?

      β€œEducating the mind without educating the heart is no education at all.” Aristotle
      Sophia ~ Salonica ~ Greece ~ πŸ’™πŸ€πŸ’™

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      • leonin_NLL Offline
        leonin_NLL Offline
        leonin_NL
        Dutch Users
        wrote on last edited by
        #3

        hello

        yes i have waited 24 hours after the the last match was played.

        i have contacted the support you gave me.

        thank you

        S 1 Reply Last reply
        1
        • leonin_NLL leonin_NL

          hello

          yes i have waited 24 hours after the the last match was played.

          i have contacted the support you gave me.

          thank you

          S Offline
          S Offline
          SUPERNOVA 8
          wrote on last edited by SUPERNOVA 8
          #4

          @leonin_nl You're welcome.
          Then in this case you must wait a little to get your reply from the Support team.
          And since you are a Dutch manager is better to use your NL forum for such matters. πŸ˜‰

          Best of luck Leo! ✌

          β€œEducating the mind without educating the heart is no education at all.” Aristotle
          Sophia ~ Salonica ~ Greece ~ πŸ’™πŸ€πŸ’™

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