Boss coins not received on my smartphone after watching videos
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@baklap89_nl Hello , welcome to the World forum and thank you so much for your bug template. We really needed that.
But please take a look at your images.
They are not clear at all.
I'm sorry but could you please try to take new screen shots from your App's Business Club and post them in here? -
Hi Supernova,
Thanks!
I'm sorry, what's not clear exactly? Did you click the thumbnails in the album so the full size images opened? They can't be much clearer than that I think. The filename with time is included with both (below the images when opened), you can see exactly that I watched the 3 videos as in the second screenshot there are no videos left, while no boss coins were credited as the amount stays the same in the second screenshot.
Please let me know if you mean something else.
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@baklap89_nl Let me double check your shots please.
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@baklap89_nl You were absolutely right.
Accept my apologies . I did manage to get a clear view of your screenshots.
Thank you once again for your help!
I can forward your bug report now.“Educating the mind without educating the heart is no education at all.” Aristotle
Sophia ~ Salonica ~ Greece ~ 💙🤍💙 -
Fantastic, glad to hear it!
Hope it gets solved soon
It is unpredictable but its happened a bunch of times now, it all started on Friday and never happened before that if it helps in any way. May have something to do with some update or change that went live around that time perhaps -
@baklap89_nl Yep you are probably right.
As for the date of the Bug , I will write down Friday , cause devvers ask the date / time of the beginning of the malfunction. -
Same problem at me, since yesterday I have missed over a hundred boss coins by now. I am not getting any coin for watching videos.
Login: TusA18
Account: Slot 1,2,3,4
League number: -
Date & Time of the bug: Since yesterday by now
Platform: Android
Bug step-by-step description: Watching the video, waiting for it to end and no coins added.Could someone please forward the problem?
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@tusa18 Ofc I can forward it. I already did with the previous manager's report.
But your bug report , I'm sorry but it's incomplete. A lot of infos missing. Please could you look at @Baklap89_NL Bug Template and add the missing infos to your own Template?
And if possible add a couple screen shots too.
Thank you ! -
@supernova-8 hello sir, i have same problem too about 2 days, i am watching advertorial and i didnt recieve any boss coin about 2 days....
i use android and i have 2 slots in my account.
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I appreciate your politeness but I'm not a Sir my friend. Haha, I'm a woman.
As for your problem, I would love to help you but I need you to fill in your own Bug template first and post it in here.
Could you please do that?🔷 Bug Report Template:At this moment we've got 5 different versions on which users can login to OSM:
Website (PC or mobile device)
Facebook
Android App
iOS App (iPhone)
iOS App (iPad)
All bugs should be reported using the following basic guidelines.Login: (Login of the user with the bug)
Account: (Slot1, Slot2, Slot3, Slot4)
League number: (not mandatory if you don't know how to find it)
Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs)
Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) ***
Screenshots: (Full screen - URL and time should be presented)
Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error)• For bugs related with the full website and Facebook versions, please add >>
Browser:
• For bugs related with the Android App and iOS App versions, please add >>
App Version:
Brand/type device:
OS version: -
Login: TusA18
Account: Slot 1,2,3,4
League number: -
Date & Time of the bug: It started yesterday afternoon! ( Saturday - 12th of January )
Last occured just now, 15:00 GMT+2 Sunday
Platform: Android App latest version
Screenshot 1: https://imgur.com/a/MqRo7Bu
Screenshot 2: https://imgur.com/a/LKLfGf7 (2 images, before and after watching. No change in coin amount)
Bug step-by-step Description: Watching the video, waiting for it to end and no coins added.App Version: 3.4.21.0
Brand/type device: Huawei P9 Lite
OS version: Android 7Now its ok? @SUPERNOVA-8
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@tusa18 It's brilliant !!!
Thank you very much!! I will forward it now for you too. “Educating the mind without educating the heart is no education at all.” Aristotle
Sophia ~ Salonica ~ Greece ~ 💙🤍💙 -
@supernova-8 oh my god so sorry
Login: tunc cevik
Account: Slot1, Slot2
League number: i dont know it
Date & Time of the bug: 11th January 2019
Platform: (Mobile, Facebook, Android App)
Screenshots:
Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error)***For bugs related with the full website and Facebook versions, please add: Watching the video, waiting for it to end and no coins added.
Browser:***For bugs related with the Android App and iOS App versions, please add:
App Version: 3.4.21.0
Brand/type device: samsung s7
OS version: Android 8 -
@tunc-cevik App Version: 3.4.21.0
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@tunc-cevik Thank you very much for your Bug template !!
And no worries about the Sir thing... Maybe it's time I'd grow a mustache... Just joking!
P.S. Your screen shot did not work as you can see...
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@Ardmsosmz @Baklap89_NL @TusA18 @tunc-cevik
Just in case you guys are not aware of how we can find our own League Number , please have a look at the Common Questions topic.
https://forum.onlinesoccermanager.com/topic/302/common-questions/16
You will surely find many useful infos in there. -
But why does it matter? Why important the league number?
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@tusa18 Actually it is possible that the League number may not be needed for this particular bug .
But in other cases with bugs that affect our gaming time on a certain Slot then it is required. For a manager to know how to find a League number it helps in two different ways :
First in cases of bugs ; the more detailed the bug report can be the faster it can be used by the developers to simulate the malfunction and then fix it.
Secondly in cases of League Recruitments ; because whenever we wish to use the forum and promote our league to find new managers to join it we then need to know our own League number. -
No news about the bug?
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@tusa18 same
