cannot login on app, email verification mail has been received, but password change not.

SimonSnel_1_NL

Hi There,

I cant change my password, my mobile did make an auto password, but i dont know what it is. Now I cannot login on the app, but if I log on via my PC it work when I say login via Facebook. that also doesnt work via app

SUPERNOVA 8

@simonsnel_1_nl Hello and welcome to the World forum.

Taken from my own Android Osm App :

World Version Image -

alt text

Dutch Version Image -

alt text

So please look at the button of the top right corner. Are you sure you were using the correct region / version while trying to loggin ?
Your account belongs to the Dutch version .

If you are sure you did everything right with your App , then please contact with your local support team via a mail at :
NL.support@onlinemanager.com
Providing them your username and password
and they will help you out.