Christmas bug


  • Hi there, i make use of the app for playing this game, but since the christmas update i am not able to proceed due to a message surrounding the christmas update which i cannot close. Is there a solution for this problem?


  • I have the same problem too

  • English Moderator

    Hello to you too my mates. :relaxed:

    Can both of you please look at the number of the OSM App version that you use right now and post it here?
    And a screen shot of your problem would really help us too. Thanks guys! :wink:

  • English Moderator

    @Tobi-One-Kenobi P.S. Another big fan of Star Wars I presume? :smile: :projector:


  • Big fan thanks, I'm currently using "version 4.1.6"


  • @SUPERNOVA-8 how would I post a screenshot of the problem?

  • English Moderator

    @Tobi-One-Kenobi said in Christmas bug:

    I have the same problem too

    You wrote you are facing the same problem with the original creator of this topic. That was : " but since the christmas update i am not able to proceed due to a message surrounding the christmas update which i cannot close "

    So could you please mate take a screen shot of this message that surrounds your Christmas update? Cause I cannot imagine what is going on for you two. And then post this shot in here. :wink:

    If you are sure you are using the latest OSM app on your mobile phone then we'll need from you to post your Bug report.

    Please read carefully and give us as more details of your problem as possible.

    Instructions:

    Bug Report Template:

    At this moment we've got 5 different versions on which users can login to OSM:

    Website (PC or mobile device)
    Facebook
    Android App
    iOS App (iPhone)
    iOS App (iPad)
    :small_orange_diamond: All bugs should be reported using the following basic guidelines.

    Login: (Login of the user with the bug)
    Account: (Slot1, Slot2, Slot3, Slot4)
    League number: (not manadatory if you don't know how to find it)
    Date & Time of the bug: (This should be as accurate as possible, for developers to check error logs)
    Platform: (Website PC/Mobile, Facebook, Android App, iPhone App, iPad App) ***
    Screenshots: (Full screen - URL and time should be presented)
    Bug step-by-step Description: (The ideal is that you describe all the steps you do to reproduce the error)

    ***For bugs related with the full website and Facebook versions, please add:
    Browser:

    ***For bugs related with the Android App and iOS App versions, please add:
    App Version:
    Brand/type device:
    OS version:


  • 0_1482613451256_image.jpg
    @SUPERNOVA-8 so the game loads this message shows but even if I repeatedly press the close button on the top right it has no effect

  • English Moderator

    @Tobi-One-Kenobi Tobi have you tried to click on the message and not close it? Have you seen the Christmas offers yet? You don't have to buy new Boss Coins mate if you don't want to. Just look at the special offers there.

    Or have you tried to leave from the app when this happens and try again to get inside?

    If nothing works on your phone app then we will need the bug report mentioned above.

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