Scored Goals Missing

SUPERNOVA 8 · 23 Jan 2017, 21:41

@JeffreyvanEyden_NL Thank you very much for your report Jeffrey.
Although there are a couple things missing from there. But I will forward it as it is for now.

About your question : Well I can understand that your league's statistics must show zero goals for your players. Yes? But if you have for example a screen shot of your latest match or any match played - from your league's results - showing that any of these players has scored a goal and then a screen shot of your stats showing the zero goals ... there you go ...that's proof of the bug you have. But only you can view the details of your league at any moment.

Generally, the more detailed the bug report , the faster we get the bug to be fixed. :ok_hand_tone2:

Maylene_NL · 23 Jan 2017, 21:37

Login: Maylene
Account: Slot1
League number: (not manadatory if you don't know how to find it)
Date & Time of the bug: Somewhere between 18-01 and 21-01.
Platform: PC using Chrome
Screenshots: http://imgur.com/a/DgAx6
Bug step-by-step Description: To be fair, I have no idea how you'd recreate it. Currently I'm in round 7 of the season, as you can see from the screenshots I have quite some goal scorers in the first rounds. But as of a couple of days ago the goals stats have dissapeared. I would not know how I did this, sorry for that.

van Wetten_NL · 23 Jan 2017, 21:34

Login: glannestino
Slot 1
League number: (not manadatory if you don't know how to find it)
Date & Time of the bug: It started at 23-01-2017
Platform: Website PC
Screenshots:
Bug step-by-step Description: I always look who scores the most goals in my team, the others i sell, but i can't see anymore who's my topscoorder, because they are all down to zero.

***For bugs related with the full website and Facebook versions, please add:
•Browser: modzilla firefox

SUPERNOVA 8 · 23 Jan 2017, 21:37

@Maylene_NL For what do you apologise my friend? You have done nothing wrong.
You just have a bug on your game and we will kill it soon enough. Haha. Cheer up mate .
All is good and your bug report is a great help. Thanks so much ! :thumbsup_tone2:

SUPERNOVA 8 · 23 Jan 2017, 22:42

@van-Wetten_NL Thank you for your report Mr. van Wetten

But could you please provide us with some kind of screen shots too? It would really help us a lot. I need them to forward your bug report.

Thank you in advance . :handshake_tone2:

Wouter Smidt_NL · replied to SUPERNOVA 8 on 24 Jan 2017, 06:40

@SUPERNOVA-8

Login; Wouter Smidt
Account; Slot 1
League nummer; unknown
Date & time of the bug; somewhere between 20-01-17 and 21-01-17
Platform; iPhone app
Screenshots; added, Rashford scored 3 goals in a match and profile shows 0 goals in total, scored over 100 goals and no one in the topscorers list
Bug step by step; No specific actions were taken, wanted to alter my team for the next match and all the goals and assists were gone.

Jos Da Boss_NL · 24 Jan 2017, 17:12

Login: svenschelfaut
Account: Slot 1 (Villarreal)
Date & Time of the bug: 23/01 +/- 19u30
Platform: All platforms
Description: All goals disappeared and I had a topscorer ready! Please bring my goals back or give me boss coins!

Wouter4978_NL · 24 Jan 2017, 17:03

@SUPERNOVA-8 said in Scored Goals Missing:

How we fill in a bug report template :

All bugs should be reported using the following basic guidelines.

Login: wouter4978
Account: Slot1
League number: (not manadatory if you don't know how to find it)
Date & Time of the bug: 21/1/17
Platform: iPhone App
Screenshots: (Full screen - URL and time should be presented)
Bug step-by-step Description: the player Toivonen already scored 7 times, but when I looked for his name in the goalscorers list on the 23th of january, I noticed he had only scored 5 times (2 goals on the 22nd and 3 goals on the 23th)

***For bugs related with the full website and Facebook versions, please add:

Browser:

***For bugs related with the Android App and iOS App versions, please add:

App Version: 4.1.8 updated on the 18/1/17

Brand/type device: iPhone 5s

OSM version: latest version

C2249 · wrote on 24 Jan 2017, 13:35

Login: omhoog c2
Account: Slot2
League number: 5166388
Date & Time of the bug: 22-1-2017 / 23-1-2017
Platform: Website PC/Mobile, Facebook, iPhone App,
Screenshots: (Full screen - URL and time should be presented)
Bug step-by-step Description: Scored more than 60 goals with Bayer Leverkussen. When i checked my squad, all the goals and assists vanished . Also on the stats screen. How is this possible?
Please fix this bug. Thanks in advance,

Tom

Device: Iphone 5s
Osm version: newest

SUPERNOVA 8 · 24 Jan 2017, 14:58

Thank you guys for your posts - reports.
I will forward them today so that we can start fixing this bug and get your lovely goals back on your statistics.

RReinders_NL · wrote on 24 Jan 2017, 14:43

Login: rreinders
Account: Slot1
League number: ?
Date & Time of the bug: 22-1-2017 / 23-1-2017
Platform: Website PC and Mobile android.
Screenshots: (Full screen - URL and time should be presented)
Bug step-by-step Description: Scored more than 73 goals with Leeds United. When i checked my squad, all the goals and assists vanished . Also on the stats screen. How is this possible?
Could you fix this bug. Thanks,

Remco

FC Soccer_NL · 24 Jan 2017, 17:07

@SUPERNOVA-8 Thanks!

SUPERNOVA 8 · replied to JeffreyvanEyden_NL on 24 Jan 2017, 16:50

@JeffreyvanEyden_NL said in Scored Goals Missing:

Bug step-by-step Description: ( I Have scored 60 goals with AC Milan, i was in the topscores list with 4 guys on top. and now its al gone. How is that possible ? for sure Niang was on top, also with Benzema/Cavani and Bacca

So Jeffrey ...Any chance of getting a couple of screen shots from you? As I explained to you or as you can see from our fellow managers's posts? I really need them for your bug report mate. Thanks .

SUPERNOVA 8 · replied to van Wetten_NL on 24 Jan 2017, 16:56

@van-Wetten_NL said in Scored Goals Missing:

Bug step-by-step Description: I always look who scores the most goals in my team, the others i sell, but i can't see anymore who's my topscoorder, because they are all down to zero.

Yes we are aware of this my friend. But surely you can view from the results of your so far played matches the list of your players that had scored goals for your team. May I please have your screen shots to complete your bug report? Thank you in advance.

SUPERNOVA 8 · replied to Wouter4978_NL on 24 Jan 2017, 17:03

@Wouter4978_NL Same here. Thank you for your report my friend but where are your screen shots?

C'mon you guys...We're losing time here. Please try to post your bug reports as more accurate and complete as possible. It's for the best of all of us. Thank you once again for your feedback. :thumbsup_tone2:

SUPERNOVA 8 · replied to FC Soccer_NL on 24 Jan 2017, 17:07

@FC-Soccer_NL You're welcome buddy.
But what are you thanking me for? You haven't posted any report here yet. Right?

SUPERNOVA 8 · 24 Jan 2017, 17:13

@Jos-Da-Boss_NL Give you back Boss coins? Nice try Jos!

Could you please complete your bug report and post some screen shots too? Asap please!
This way we get to fix the bug and you'll get your scored goals back for your league's stats Boss.

Jos Da Boss_NL · 25 Jan 2017, 20:52

@SUPERNOVA-8 My scored goals came back automagically yesterday

SUPERNOVA 8 · replied to Jos Da Boss_NL on 25 Jan 2017, 20:52

@Jos-Da-Boss_NL Good for you ! I'm glad to read that Jos.
Although it seems we still have this bug troubling some managers.

SUPERNOVA 8 · wrote on 26 Jan 2017, 16:13

Hello my mates.
I was just informed that this bug has been fixed and everything must be back to normal.
Thank you once again for your posts and help. :handshake_tone2: