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Missing Purchasing boss coin

Scheduled Pinned Locked Moved Support
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  • ĀṢ 3rôôĀ Offline
    ĀṢ 3rôôĀ Offline
    ĀṢ 3rôô Indonesian Users
    wrote on last edited by
    #1

    Id osm AS_Broo

    I bought coins through Google Play Indonesia, but so far I haven't received the BC. I am very saddened by this delay, that I can't play OSM games perfectly. please help me with my problem quickly, because I am attending an official event in my country. billing number : 8825800145701893 number of purchases: 1050 (promo period) Reference Number : 278848822027 thanks

    LirindL 1 Reply Last reply
    0
  • LirindL Offline
    LirindL Offline
    Lirind
    replied to ĀṢ 3rôô on last edited by
    #2

    @as-broo Hi mate,

    please contact the support team at >>> https://support.onlinesoccermanager.com/hc/en-us/requests/new <<< and explain your whole situation again, put your manager's name in the email, and proof of payment.

    "Peace cannot be kept by force; it can only be achieved by understanding" - Albert Einstein | "There are only two ways to live your life. One is as though nothing is a miracle. The other is as though everything is a miracle” - Albert Einstein | "Learning by making mistakes and not duplicating them is what life is about." - Lindsay Fox | "Everyone makes mistakes in life, but that doesn’t mean they have to pay for them for the rest of their life."

    ĀṢ 3rôôĀ 1 Reply Last reply
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  • ĀṢ 3rôôĀ Offline
    ĀṢ 3rôôĀ Offline
    ĀṢ 3rôô Indonesian Users
    replied to Lirind on last edited by
    #3

    @lirind
    I already contacted this site before getting information from you. and now I repeat again. but so far, no result. i really need BC to play the game. but your system is getting in the way of my enjoyment of playing osm. I'm very sad about this

    FC Eddie_NLF 1 Reply Last reply
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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to ĀṢ 3rôô on last edited by
    #4

    @as-broo

    If you have send in a ticket in English language you will have to be patient until you receive a respons. Don't submit any other tickets as that will only put you back on the bottom of the pile and you will have to wait even longer.

    ĀṢ 3rôôĀ 1 Reply Last reply
    -1
  • ĀṢ 3rôôĀ Offline
    ĀṢ 3rôôĀ Offline
    ĀṢ 3rôô Indonesian Users
    replied to FC Eddie_NL on last edited by
    #5

    @fc-eddie_nl

    I've replied to an email from gamebasic, but no response yet. please help quickly, I need BC to play osm to join the event. I am very disadvantaged for this delay

    1 Reply Last reply
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  • SpecialOneS Offline
    SpecialOneS Offline
    SpecialOne
    wrote on last edited by
    #6

    As Eddie mentioned, these issues are handled directly with support via tickets.

    You've to be patient and wait a bit!

    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

    1 Reply Last reply
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  • SpecialOneS SpecialOne locked this topic on

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