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  3. My account was locked

My account was locked

Scheduled Pinned Locked Moved Support
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  • S Offline
    S Offline
    seyfullah8
    English Users
    wrote on last edited by
    #1

    My account locked 4-5 months ago without any reason. I didn't do anything against the rules. I wasn't even playing the game. I was just collecting my boss coins daily. I want to play the game with my account which has approximately 1350 boss coins. Also I can't see the reason of account lock in OSM page. I sent so many help ticket but no feedback. Can you help me to recover my account? Account name: Seyfullah Said
    I created new account to post because I can not use my account "Seyfullah Said"Screen Shot 2022-11-29 at 13.29.15.png

    1 Reply Last reply
    0
    • J Offline
      J Offline
      JoeRoss
      wrote on last edited by
      #2

      I understand how frustrating this situation must be for you, but unfortunately, I don't have the ability to recover or unlock accounts for games or platforms. Your best course of action is to continue reaching out to the support team of the game (OSM in this case) through their official help channels.

      Here are a few suggestions to improve your chances of getting a response:

      Double-check the support process: Ensure you're submitting your help tickets through the correct platform or email. Look for any updates or announcements on their official website or social media channels.

      Provide detailed information: When submitting a ticket, include all relevant details, such as your account name ("Seyfullah Said"), the approximate date your account was locked, and any other information that might help them identify your account.

      Follow up politely: If you haven't received a response, try following up on your existing tickets instead of creating new ones. Be polite and concise in your messages.

      Check spam/junk folders: Sometimes, responses from support teams can end up in spam or junk folders.

      Community forums or social media: If you're not getting a response through tickets, consider reaching out on the game's official forums or social media pages. Sometimes, public posts can get quicker attention.

      JAY ZOJ 1 Reply Last reply
      0
      • J JoeRoss

        I understand how frustrating this situation must be for you, but unfortunately, I don't have the ability to recover or unlock accounts for games or platforms. Your best course of action is to continue reaching out to the support team of the game (OSM in this case) through their official help channels.

        Here are a few suggestions to improve your chances of getting a response:

        Double-check the support process: Ensure you're submitting your help tickets through the correct platform or email. Look for any updates or announcements on their official website or social media channels.

        Provide detailed information: When submitting a ticket, include all relevant details, such as your account name ("Seyfullah Said"), the approximate date your account was locked, and any other information that might help them identify your account.

        Follow up politely: If you haven't received a response, try following up on your existing tickets instead of creating new ones. Be polite and concise in your messages.

        Check spam/junk folders: Sometimes, responses from support teams can end up in spam or junk folders.

        Community forums or social media: If you're not getting a response through tickets, consider reaching out on the game's official forums or social media pages. Sometimes, public posts can get quicker attention.

        JAY ZOJ Offline
        JAY ZOJ Offline
        JAY ZO
        English Users
        wrote on last edited by
        #3

        @JoeRoss sorry to inform you, but this topic was created more than 2 years ago…. really no point replying now, user is probably inactive

        By day: professional osm player (former member & admin of gns crew, now member of ufn), and professional 3rd half player
        By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

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        • FC Eddie_NLF Offline
          FC Eddie_NLF Offline
          FC Eddie_NL
          Moderator NL
          wrote on last edited by
          #4

          Yup, a pretty old topic. So I will close this one.

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          • FC Eddie_NLF FC Eddie_NL locked this topic on
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