My account was locked
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My account locked 4-5 months ago without any reason. I didn't do anything against the rules. I wasn't even playing the game. I was just collecting my boss coins daily. I want to play the game with my account which has approximately 1350 boss coins. Also I can't see the reason of account lock in OSM page. I sent so many help ticket but no feedback. Can you help me to recover my account? Account name: Seyfullah Said
I created new account to post because I can not use my account "Seyfullah Said"
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I understand how frustrating this situation must be for you, but unfortunately, I don't have the ability to recover or unlock accounts for games or platforms. Your best course of action is to continue reaching out to the support team of the game (OSM in this case) through their official help channels.
Here are a few suggestions to improve your chances of getting a response:
Double-check the support process: Ensure you're submitting your help tickets through the correct platform or email. Look for any updates or announcements on their official website or social media channels.
Provide detailed information: When submitting a ticket, include all relevant details, such as your account name ("Seyfullah Said"), the approximate date your account was locked, and any other information that might help them identify your account.
Follow up politely: If you haven't received a response, try following up on your existing tickets instead of creating new ones. Be polite and concise in your messages.
Check spam/junk folders: Sometimes, responses from support teams can end up in spam or junk folders.
Community forums or social media: If you're not getting a response through tickets, consider reaching out on the game's official forums or social media pages. Sometimes, public posts can get quicker attention.
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Yup, a pretty old topic. So I will close this one.
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F FC Eddie_NL locked this topic on