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I haven't received Boss Coins, what should I do?

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  • V Offline
    V Offline
    vtdapintz English Users
    wrote on last edited by vtdapintz
    #1

    This weekend, when they offered 2x more boss coins in the offers, I signed up through Fyber at two casinos:

    • Play Regal
    • Vegas Plus

    I would have to register and deposit at least 21€ in each, and that's what I did.
    I first emailed OSM, so they forwarded me to Fyber, and so far I have only received automatic replies, without any development.

    Has anyone experienced the same? How long did it take to resolve?

    Thank you.

    FC Eddie_NLF 1 Reply Last reply
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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to vtdapintz on last edited by
    #2

    @vtdapintz

    Hi there,

    You will have to contact Fyber through the OSM app. Go to the offerwall, tap on the menu and select status. Then find the offer which you didn't received the Bosscoins for and tap on 'report issue' and fill in the contact sheet.

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