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Still no reply from OSM Support

Scheduled Pinned Locked Moved Support
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  • namrunN Offline
    namrunN Offline
    namrun English Users
    wrote on last edited by
    #1

    Hi,

    I sent numerous e-mails and also created a topic here about a month ago but still no reply has been received from OSM Support.

    Can someone please check the below follow up IDs and check? The first time I contacted was 5th of July and today is 28th of August...

    6844721 And 6932835

    All filled in English.

    Thanks
    Adil

    namrunN FC Eddie_NLF 2 Replies Last reply
    0
  • namrunN Offline
    namrunN Offline
    namrun English Users
    replied to namrun on last edited by
    #2

    @namrun said in Still no reply from OSM Support:

    Hi,

    I sent numerous e-mails and also created a topic here about a month ago but still no reply has been received from OSM Support.

    Can someone please check the below follow up IDs and check? The first time I contacted was 5th of July and today is 28th of August...

    6844721 And 6932835

    All filled in English.

    Thanks
    Adil

    Still no reply ....

    poccnrP 1 Reply Last reply
    0
  • poccnrP Offline
    poccnrP Offline
    poccnr English Users
    replied to namrun on last edited by
    #3

    @namrun well this game has one the most lazy devolopers/support system ever, i woudln't expect a response from them when you're having dificulties, i know it sucks but it is what it is, aslong theres money to milk around then they will be there yes

    1 Reply Last reply
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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to namrun on last edited by
    #4

    @namrun

    Hi there,

    I'm sorry about the long wait time on your requests. The only thing I know is that due to summer breaks there is/was a backlog on these requests. Having to wait over a month seems to be really long, so I have informed them about this. I hope to get back on you soon.

    1 Reply Last reply
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  • SpecialOneS Offline
    SpecialOneS Offline
    SpecialOne
    wrote on last edited by
    #5

    Hi

    All your tickets were answered and all the info needed was given, but looks like you didn't understood it and kept replying to a closed ticket, which ends up on not being answered.

    You tried to contact the website/company within the offer, but you have to contact the support from the offer provider within OSM.
    When you open app, search for the offer you applied you should have a status and there should be a report option if you were not credited

    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

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  • SpecialOneS SpecialOne locked this topic on

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