Cannot Activate account
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Hello mates,
I played OSM a long time ago and I was connected with Facebook.
Recently I started playing it again and connected with Facebook, the same account. A new account was started(the old progress was not saved, which is not a problem), I cannot activate it via email: I get a message saying that another account is activated with this email. The same applies when I am trying to activate it via Facebook.Altough, when I am logging in, I am able to login via Facebook, which is strange.
Do you have any idea?
Thanks!
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Hi there,
The reason why you are able to login via Facebook, is because that social connection is now connected to your new account, even though there is no e-mailadress connected to it. But you still need to verify your new account by adding an e-mailadress. This enables you to recover your account whenever that social connection would be removed.
Howver, you can only use an e-mailadress on one account. Since you already had an account prior with that e-mailadress, you need to use a different e-mailadress for your new account. This is due to GDPR laws.
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