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  3. The wrong amount was debited

The wrong amount was debited

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  • tnaoioT Offline
    tnaoioT Offline
    tnaoio
    wrote on last edited by tnaoio
    #1

    I just purchased a X-large Pack for 2350 coins, worth 19.99$. Written off 59.98$ - 2350 coins credited. What should I do to get my money back?

    FC Eddie_NLF 1 Reply Last reply
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    • tnaoioT tnaoio

      I just purchased a X-large Pack for 2350 coins, worth 19.99$. Written off 59.98$ - 2350 coins credited. What should I do to get my money back?

      FC Eddie_NLF Offline
      FC Eddie_NLF Offline
      FC Eddie_NL
      Moderator NL
      wrote on last edited by
      #2

      @tnaoio

      Hi there,

      Sorry for the late response. If you haven't already, you should contact our customer support via the below link.

      https://support.onlinesoccermanager.com/hc/en-us

      Then click on 'submit a request' then click on 'OSM'and fill in the contact sheet in English. Make sure to add proof of payment.

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