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I have lost all my boss coins

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  • noah1919_8N Offline
    noah1919_8N Offline
    noah1919_8 English Users
    wrote on last edited by
    #1

    I have lost all my boss coins, around 130 without doing anything... how do I get them back? this is unacceptable.
    Please help! 😞

    FC Eddie_NLF 1 Reply Last reply
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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to noah1919_8 on last edited by
    #2

    @noah1919_8

    Hi there,

    You only 'lose' Bosscoins if you spend them in the game. There are a few things that cost a bit more Bosscoins, and below a certain treshhold you won't receive a confirmation if you really want to spend those Bosscoins. For example:

    • buying a Legend player cost 100 Bosscoins
    • buying players with a rating of 100+ via the scout, cost 40+ Bosscoins
    • compensating lack of the the needed Club Funds by spending Bosscoins can also increase a lot depening on the difference between your Club Funds and the amount needed.
    • each friendly played cost 4 Bosscoins. Play a lot everyday with each of your teams and the amount of Bosscoins you spend increases quickly
    • setting up a training camp can also cost a lot of Bosscoins

    So try to figure out which players you've recently bought or other things that you've recently done on OSM.

    noah1919_8N 1 Reply Last reply
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  • noah1919_8N Offline
    noah1919_8N Offline
    noah1919_8 English Users
    replied to FC Eddie_NL on last edited by
    #3

    @FC-Eddie_NL

    Mate I know how and when you spend boss coins. Neither of your suggestions was the case. 100 percent. I was just looking how many boss coins a player on the transfer market would cost if I would buy him with boss coins but I haven't done it. And then suddenly all my boss coins were gone like a glitch. And it could not be the case that I have accidentally bought the player because I haven't bought any.
    do you have other suggestions ? Its unacceptable because I paid for a part of that boss coins and I am not new to the game nothing like that happened before.

    Thanks for your answer anyways 🙂

    FC Eddie_NLF 1 Reply Last reply
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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to noah1919_8 on last edited by
    #4

    @noah1919_8

    If you believe something went wrong then you have to contact our customer support via the below link.

    https://support.onlinesoccermanager.com/hc/en-us

    Then click on 'submit a request' and use the option 'OSM'. Then fill in the contact sheet.

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