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  3. Incorrect duel division shown on ios

Incorrect duel division shown on ios

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  • J JBruinink_NL
    8 Nov 2023, 14:27

    @FC-Eddie_NL I believe I have followed the steps exactly as you described them. I have a series of screenshots to clarify!

    IMG_0117.jpg

    IMG_0118.jpg

    IMG_0119.jpg

    IMG_0120.jpg

    IMG_0121.jpg

    IMG_0122.jpg

    F Offline
    F Offline
    FC Eddie_NL
    Moderator NL
    wrote on 8 Nov 2023, 21:28 last edited by
    #21

    @JBruinink_NL

    Thanks. I will forward them. Due to an issue with screenshots on the forum I'm not able to view them myself, but I believe the admins can. What method of uploading did you used? If they are uploaded through an external upload site, which site did you used?

    J 1 Reply Last reply 9 Nov 2023, 06:03
    0
    • F FC Eddie_NL
      8 Nov 2023, 21:28

      @JBruinink_NL

      Thanks. I will forward them. Due to an issue with screenshots on the forum I'm not able to view them myself, but I believe the admins can. What method of uploading did you used? If they are uploaded through an external upload site, which site did you used?

      J Offline
      J Offline
      JBruinink_NL
      Dutch Users
      wrote on 9 Nov 2023, 06:03 last edited by
      #22

      @FC-Eddie_NL I tried to upload the original from my ipad, but they were to large, so I rezised them from .png to .jpeg apparenty, using https://www.reduceimages.com/

      1 Reply Last reply
      0
      • S Offline
        S Offline
        SpecialOne
        wrote on 10 Nov 2023, 12:16 last edited by
        #23

        Hi @JBruinink_NL

        Your account has two different gamecenter connections. When clearing App data by switching worlds, did you logged out of gamecenter?

        If not, can you please try to log out from gamecenter, do the worlds switching and only enable gamecenter again after logging back into NL?

        Also, something really important, when switching worlds, app has to be closed and not minimised.

        "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

        1 Reply Last reply
        0
        • F Offline
          F Offline
          FC Eddie_NL
          Moderator NL
          wrote on 17 Nov 2023, 13:32 last edited by
          #24

          No news, so I'm assuming things are good now. I will close this topic.

          1 Reply Last reply
          0
          • F FC Eddie_NL locked this topic on 17 Nov 2023, 13:33
          • F Offline
            F Offline
            FC Eddie_NL
            Moderator NL
            wrote on 18 Nov 2023, 16:45 last edited by
            #25

            Topic re-opened. Issue not solved after following the above steps

            J 1 Reply Last reply 19 Nov 2023, 17:41
            0
            • F FC Eddie_NL unlocked this topic on 18 Nov 2023, 16:45
            • F FC Eddie_NL
              18 Nov 2023, 16:45

              Topic re-opened. Issue not solved after following the above steps

              J Offline
              J Offline
              JBruinink_NL
              Dutch Users
              wrote on 19 Nov 2023, 17:41 last edited by
              #26

              @FC-Eddie_NL Thanks, I've shared this topic with my crewmembers and asked them who experience the same to follow the steps too.

              R F 2 Replies Last reply 19 Nov 2023, 20:15
              0
              • J JBruinink_NL
                24 Oct 2023, 12:13

                @JBruinink_NL Schermafbeelding 2023-10-24 om 14.02.32.png

                and this..

                J Offline
                J Offline
                Jacky Smetsers_NL
                Dutch Users
                wrote on 19 Nov 2023, 18:44 last edited by
                #27

                @JBruinink_NL IMG_3515.jpeg

                The whole group has the same problem

                1 Reply Last reply
                1
                • J JBruinink_NL
                  19 Nov 2023, 17:41

                  @FC-Eddie_NL Thanks, I've shared this topic with my crewmembers and asked them who experience the same to follow the steps too.

                  R Offline
                  R Offline
                  Rrijnhart_NL
                  Dutch Users
                  wrote on 19 Nov 2023, 20:15 last edited by Rrijnhart_NL
                  #28

                  @JBruinink_NL

                  3e02c298-08bc-477d-9f57-3b229c60fc74.jpeg

                  1 Reply Last reply
                  0
                  • J JBruinink_NL
                    19 Nov 2023, 17:41

                    @FC-Eddie_NL Thanks, I've shared this topic with my crewmembers and asked them who experience the same to follow the steps too.

                    F Offline
                    F Offline
                    FC Eddie_NL
                    Moderator NL
                    wrote on 20 Nov 2023, 15:17 last edited by
                    #29

                    @JBruinink_NL @Jacky-Smetsers_NL-0 @Rrijnhart_NL

                    Hi there,

                    I'm sorry, but they can't find any issues with this. We really need a video of at least one manager with iOS that shows that the steps have been done correctly.

                    J 1 Reply Last reply 23 Nov 2023, 16:02
                    0
                    • F FC Eddie_NL
                      20 Nov 2023, 15:17

                      @JBruinink_NL @Jacky-Smetsers_NL-0 @Rrijnhart_NL

                      Hi there,

                      I'm sorry, but they can't find any issues with this. We really need a video of at least one manager with iOS that shows that the steps have been done correctly.

                      J Offline
                      J Offline
                      JBruinink_NL
                      Dutch Users
                      wrote on 23 Nov 2023, 16:02 last edited by
                      #30

                      @FC-Eddie_NL I have a video capturing it all, but I don't have the privileges to upload a video here and It is too big to send to my email..

                      1 Reply Last reply
                      0
                      • S Offline
                        S Offline
                        SpecialOne
                        wrote on 24 Nov 2023, 14:39 last edited by
                        #31

                        @JBruinink_NL Can you please upload it here: https://wetransfer.com

                        Then share the link here.

                        Tks in advance

                        "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

                        J 1 Reply Last reply 24 Nov 2023, 15:01
                        0
                        • S SpecialOne
                          24 Nov 2023, 14:39

                          @JBruinink_NL Can you please upload it here: https://wetransfer.com

                          Then share the link here.

                          Tks in advance

                          J Offline
                          J Offline
                          JBruinink_NL
                          Dutch Users
                          wrote on 24 Nov 2023, 15:01 last edited by
                          #32

                          @SpecialOne https://we.tl/t-uUPFqNsa88

                          J 1 Reply Last reply 28 Nov 2023, 19:24
                          0
                          • J JBruinink_NL
                            24 Nov 2023, 15:01

                            @SpecialOne https://we.tl/t-uUPFqNsa88

                            J Offline
                            J Offline
                            JBruinink_NL
                            Dutch Users
                            wrote on 28 Nov 2023, 19:24 last edited by
                            #33

                            So after I learned that the problem had to do with data not being cleared, I removed and re-installed the game. it worked!

                            1 Reply Last reply
                            0
                            • S Offline
                              S Offline
                              SpecialOne
                              wrote on 30 Nov 2023, 10:55 last edited by SpecialOne
                              #34

                              Thanks for your feedback.

                              Sorry for not suggesting it earlier, but usually this is something users do as soon as they face a problem, so I 'jumped' that step.

                              My bad, sorry for it.

                              Glad that it's solved!

                              "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

                              1 Reply Last reply
                              0
                              • S SpecialOne locked this topic on 30 Nov 2023, 10:56
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