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Account deletion

Scheduled Pinned Locked Moved Support
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  • Stefan v.d. Bosch_NLS Offline
    Stefan v.d. Bosch_NLS Offline
    Stefan v.d. Bosch_NL Dutch Users
    wrote on last edited by
    #1

    I have been playing this game with some pauzes of weeks or months.

    About 2 or 3 weeks ago i started playing again. But now i recieved an email that my account will be deleted cause i didnt play in 3 years.

    Thats incorrect. Please keep it active.

    Stefan v.d. Bosch

    FC Eddie_NLF 2 Replies Last reply
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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to Stefan v.d. Bosch_NL on last edited by
    #2

    @Stefan-v-d-Bosch_NL

    Hi there,

    Apologies for scaring you. If you haven't been inactive for three years straight, your account won't be deleted. This is an error in the messaging system. I have forwarded it to Gamebasics.

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  • FC Eddie_NLF FC Eddie_NL locked this topic on
  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to Stefan v.d. Bosch_NL on last edited by FC Eddie_NL
    #3

    @Stefan-v-d-Bosch_NL

    Hi there,

    I've received new information: the e-mail you've received was about the deletion of your World account and not of your account on OSM NL. For some reason both accounts share the same e-mailadress.

    Your World account will be deleted in less than a month! (last login: December 2020). So if you want to keep your account on the World version you will have to log in to that account.

    I will re-open your topic in case you do not remember your login credentials.

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  • FC Eddie_NLF FC Eddie_NL unlocked this topic on

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