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No interest

Scheduled Pinned Locked Moved Support
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  • rickilgrande_9_NLR Offline
    rickilgrande_9_NLR Offline
    rickilgrande_9_NL Dutch Users
    wrote on last edited by
    #1

    I recieve no interest on my savings. Its for weeks now, how is that possible? I want to recieve the missing savings. Kind regards Rick

    FC Eddie_NLF 1 Reply Last reply
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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to rickilgrande_9_NL on last edited by
    #2

    @rickilgrande_9_NL

    Hi there,

    If you are sure that the interest isn't added on your Savings, then we need to have screenshots from your Finances and the Savings both before and after a match. Also include wheter or not you watch the three videos on the Finance page for the Club Funds and Bosscoins.

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  • rickilgrande_9_NLR Offline
    rickilgrande_9_NLR Offline
    rickilgrande_9_NL Dutch Users
    wrote on last edited by
    #3

    You must be kidding. Its the whole season. Please just check it. I pay money for this game. Rick

    FC Eddie_NLF 1 Reply Last reply
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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to rickilgrande_9_NL on last edited by
    #4

    @rickilgrande_9_NL

    They had checked it some time ago and couldn't find anything. Not every potential bug is easy to detect and sometimes they need a more detailed step-by-step to find out the cause of an issue. That's why they need screenshots and they also need to know if you watch those video's. If you do, try it without watching them and see if the interest still doesn't get added.

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  • SpecialOneS Offline
    SpecialOneS Offline
    SpecialOne
    wrote on last edited by
    #5

    There's no bug at all with your account.

    As it was explained by @FC-Eddie_NL, interests are added directly to your savings. I believe that the data on below image is easy to understand and also easy to see that all is working as expected!

    image.png

    "Success is not final, failure is not fatal: it is the courage to continue that counts." --Winston Churchill

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  • SpecialOneS SpecialOne locked this topic on

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