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My account does not work the way it should

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  • GBVDG58_NLG Offline
    GBVDG58_NLG Offline
    GBVDG58_NL Dutch Users
    wrote on last edited by
    #1

    Hi, i before had problems with an account and with notice of GameBasics, i could make an other account, because people hacking my phone, i use an other name as used to be in your registar, my name is
    Ad van de Graaf, but when i changed the account i used a mail adres with my mothers name and changed Ad in Ed
    So now my account has the picture of Ad van de Graaf, the old account, together with the new name Eddie van Gelder, this change, give conflict with my account GBVDG58 i want someone of GB to look into this problem and please to fix it, it does not work properly, ty i hope to get an answer soon ty kindly grtz Ad van de Graaf/ Eddie van Gelder

    FC Eddie_NLF 1 Reply Last reply
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  • FC Eddie_NLF FC Eddie_NL moved this topic from OSM: Crew Forum on
  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to GBVDG58_NL on last edited by
    #2

    @GBVDG58_NL

    Hi there,

    You will have to contact customer support for this issue. Click on the below link, then click on 'submit a request' and choose the option 'OSM'. From there you can fill in the contact sheet. Make sure to provide as much details as possible.

    https://support.onlinesoccermanager.com/hc/en-us

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