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Can't login app

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  • M Offline
    M Offline
    Mol123321_NL
    wrote on last edited by
    #1

    Hello, good evening,

    I'm start to play after few years, but I cant login on the app? How can I fix that I can play through the app.

    Thank you

    FC Eddie_NLF 1 Reply Last reply
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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to Mol123321_NL on last edited by
    #2

    @Mol123321_NL

    Hi there,

    Could you be more specific to what kind of issue you are getting? And do you have an iPhone or an Android based phone?

    1 Reply Last reply
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  • M Offline
    M Offline
    Mol123321_NL
    wrote on last edited by
    #3

    Hello, I try to login on my Android phone, the username and password works on the internet, but on the app it's a name they don't know.

    FC Eddie_NLF 1 Reply Last reply
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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to Mol123321_NL on last edited by
    #4

    @Mol123321_NL

    If the username/password is incorrect, then that means you are trying to login on the wrong version of OSM. With OSM NL (Dutch version) and OSM World (international version) we have two versions of OSM that act independently from each other. You can have an account on both versions, but they only work on the version where the account was created on.

    To login to the Dutch version you will have to switch the region. On Android you can do that on the login page of the OSM app.

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