Friends reward not working
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I invited my friends through the recruit friends link for the friends rewards. But when my friends use the link and register, the game doesn't add them as a friend and it doesn't count for the friends reward. It's been happening to all my friends, i've tried to create another account but same thing happens. Seems like friend rewards don't work anymore?
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I invited my friends through the recruit friends link for the friends rewards. But when my friends use the link and register, the game doesn't add them as a friend and it doesn't count for the friends reward. It's been happening to all my friends, i've tried to create another account but same thing happens. Seems like friend rewards don't work anymore?
HI there,
First of all: why did you create another account? Did you know that you have violated the OSM terms with that move and that it could result into a lock of both your accounts? If you haven't done so already, I suggest to remove the other account.
For next time: just ask here on the forum or via the a ticket to the customer support if you have a question, instead of creating a new account.
Now as for your question: there are a number of requirements that needs to be fullfilled to get that sign-up bonus:
Q: Why didn't I receive Boss Coins ( BCs ) after inviting managers?
A: To be able to get these rewards, following criteria have to be met:
- New user has to sign up via invitation link and on same session (if user installs app then closes it and later opens it and sign up, it won't work. He needs to click link again and only after the account has been created)
- Invited user has to create a new account and not joining league with an existing one.
- There's a maximum of 10 rewards, so all invites sent after that won't give any more rewards.
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Hey, we have followed all of those norms in the first place and just nothing happens. My three friends created their account following that criteria, but they the game doesn't add them as my friend or in the league either. I have all 10 reward slots available. Looks like it's a bug?
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Hey, we have followed all of those norms in the first place and just nothing happens. My three friends created their account following that criteria, but they the game doesn't add them as my friend or in the league either. I have all 10 reward slots available. Looks like it's a bug?
Can you find their managernames on the Friends page or via the OSM chat? If you can't find their managernames then that means that they created an account on the other version of OSM. With OSM NL (Dutch version) and OSM World (international version) we have two versions of the game that act independently from each other. That means that you can create an account on both versions, but you can't use it on the other version.
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Hi. Yes, i added them as friend later, so it's not a OSM version issue. I can add them as a friend, chat and they can play in my league. I'm 100% convinced that the problem IS the friend rewards. Using a new code will not fix it. They told me they are having the same problem, using the friend rewards code will just get the person that uses it to create an OSM account, but it will not add the code owner as a friend and it will not count for the friend rewards.
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Hi. Yes, i added them as friend later, so it's not a OSM version issue. I can add them as a friend, chat and they can play in my league. I'm 100% convinced that the problem IS the friend rewards. Using a new code will not fix it. They told me they are having the same problem, using the friend rewards code will just get the person that uses it to create an OSM account, but it will not add the code owner as a friend and it will not count for the friend rewards.
I see, thanks for the extra info. I think it's best to go to our customer support and ask for help there. They are better equipped to see what is going wrong.
You can find our customer support through the below link.
https://support.onlinesoccermanager.com/hc/en-us
Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Make sure to provide the managernames of the friends you've invited, as well as your referal link.
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