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I can not play in the app?

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  • B Offline
    B Offline
    beckerle73_NL
    wrote on last edited by
    #1

    Good morning, I deleted my account.
    Once I created a new one, I could no longer use the app.
    It says: you cannot log in because your account has been suspended or deleted by yourself.
    How can I solve this?
    Yours sincerely.

    FC Eddie_NLF 1 Reply Last reply
    0
  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to beckerle73_NL on last edited by
    #2

    @beckerle73_NL

    Hi there,

    You're old account is probably interfering with your current account. You will have to contact our customer support through the below link.

    https://support.onlinesoccermanager.com/hc/nl

    Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Make sure to provide both the managername of your current account and your old account.

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