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Problem to login by samsung android

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  • un incompetente totaleU Offline
    un incompetente totaleU Offline
    un incompetente totale Italian Users
    wrote on last edited by
    #1

    When I try to login osm by samsung android, the result is "500 internal server error. There is a problem with the resource you are looking for, and it cannot be displayed.". Thanks

    FC Eddie_NLF 1 Reply Last reply
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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to un incompetente totale on last edited by
    #2

    @un-incompetente-totale

    Hi there,

    The last few days there were some technical issues that caused the OSM servers to be down. If this is still an issue, then first try to remove the cache of the OSM app. If that doesn't solve the issue, then try the the below steps. Before proceeding, make sure you have a way to login to your OSM account again before deleting the OSM app or you will lose acces to your account.

    1. Remove all app data
    2. Delete the OSM app
    3. Restart your phone
    4. Install the OSM app again.
    1 Reply Last reply
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