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Lost account

Scheduled Pinned Locked Moved Support
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  • T Offline
    T Offline
    Terry Salter
    wrote on last edited by
    #1

    Hi. Is anyone else having problems today. I have lost all the Leagues i was In & it has reset me back to Beginner. I try & login with facebook all I get is the account is already linked to an OSM Account.

    FC Eddie_NLF 1 Reply Last reply
    0
  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to Terry Salter on last edited by
    #2

    @Terry-Salter

    Hi there,

    Not sure what you mean. With this account you are in Division 9 and are managing a club on three of your clubslots.

    Or did you downloaded and opened the OSM app for the first time? Then it could probably be that you created a new account on the app and linked that account to your Facebook account.

    1 Reply Last reply
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  • T Offline
    T Offline
    Terry Salter
    wrote on last edited by Terry Salter
    #3

    I can’t login to my account where i have 3Leagues. Via the App. I can threw Facebook or using Safari. For some reason. The game I know have on the app I am back on Beginner. Try logging to facebook says account already in us with OSM. Even the email now linked to the OSM Account i have no idea where its cone from. All i want is to be able to play OSM On the App with my Original account

    JAY ZOJ 2 Replies Last reply
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  • JAY ZOJ Online
    JAY ZOJ Online
    JAY ZO English Users
    replied to Terry Salter on last edited by
    #4

    @Terry-Salter u should try this:
    Log in through safari
    Delete osm app
    Download again
    Try connecting with ur account

    By day: professional osm player (member of gns crew), and professional 3rd half player
    By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

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  • JAY ZOJ Online
    JAY ZOJ Online
    JAY ZO English Users
    replied to Terry Salter on last edited by JAY ZO
    #5

    @Terry-Salter
    First of all, i would like to invite u to my crew… would u like to join?
    Try to install osm and then redownload and connect with ur facebook

    By day: professional osm player (member of gns crew), and professional 3rd half player
    By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

    T 1 Reply Last reply
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  • T Offline
    T Offline
    Terry Salter
    replied to JAY ZO on last edited by
    #6

    @jurgen-klopp_37243

    Hi i have uninstalled the app I don’t know how many times. Still won’t work. Fine threw Safari. The app just won’t let me get back to my old account threw Facebook. Just says account already linked to OSM.

    1 Reply Last reply
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  • T Offline
    T Offline
    Terry Salter
    wrote on last edited by
    #7

    Even the email linked to the new account i have no idea where its cone from. Nope that didn’t work.

    I get this account is already linked to OSM

    JAY ZOJ FC Eddie_NLF 2 Replies Last reply
    0
  • JAY ZOJ Online
    JAY ZOJ Online
    JAY ZO English Users
    replied to Terry Salter on last edited by
    #8

    @Terry-Salter 🤔. Now is a time for a forum moderator to step in🤣

    By day: professional osm player (member of gns crew), and professional 3rd half player
    By night: worker in the osm xi research department of the soccer/football research department of the sports research department of the supa top secret un detectable un destroyable research centre.

    1 Reply Last reply
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  • FC Eddie_NLF Offline
    FC Eddie_NLF Offline
    FC Eddie_NL Moderator NL
    replied to Terry Salter on last edited by
    #9

    @Terry-Salter

    The best you can do is contact our customer service as they can help you out much better. You can find them through the below link.

    https://support.onlinesoccermanager.com/hc/en-us

    Then click on 'submit a request' and choose the option 'OSM' to fill in the contact sheet. Make sure to provide as much details as possible.

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  • FC Eddie_NLF FC Eddie_NL locked this topic on

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