I bought 1350 coins in a promotion, I paid 9.99e and I got nothing...
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I have been refunded by PayPal and I thank them for that. And as for the company "Gamebasics BV", great unprofessionalism.
Hi there,
I'm sorry that you didn't receive the Bosscoins, but that's why there is that failsafe. If something goes wrong with the payment, usually your used payment method will transfer the funds back. So you can always try again.
If for some reason your money hasn't been refunded and you didn't received the Bosscoins, you may be able to claim them trough the career page. If not, then you can contact our customer support and they will check what happened.
You will find our customer support through the below link
https://support.onlinesoccermanager.com/hc/en-us
By clickin on 'submit a request' and choosing 'OSM' you will be able to fill in the contact sheet. Always provide some proof of payment.
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